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Product Information Customer Support - Sweden

$8-15 USD / hour

Closed
Posted 11 days ago

$8-15 USD / hour

Expected income from EUR 2000 to EUR 3000 As a quickly growing brand, we are in need of a customer support specialist who can skillfully help our customers get to know our products. Your main task will be: - Providing product information For this job, we only require basic understanding of product knowledge. Of course, appropriate training will be given to further support you on your journey. The communication with the customers will mainly be through: - Phone - Email If you are from Sweden or native in the language, have basic understanding of product services and experienced with phone and email customer support, this job is for you! We look forward to working with you.
Project ID: 38022483

About the project

11 proposals
Remote project
Active 5 days ago

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11 freelancers are bidding on average $11 USD/hour for this job
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I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$8 USD in 40 days
5.0 (3 reviews)
4.2
4.2
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Hello, Good day. I am Debashish Das. I know a customer-focused professional who possesses a strong sense of urgency concerning client satisfaction. I have superb interpersonal and communication skills, coupled with excellent relationship-building capabilities and excellent negotiating abilities. I have a track record of creating a work culture that rewards teamwork and cooperation. As an experienced Executive/Customer support manager, I fully understand the importance of appearance and behavior in creating a positive impression in a face-to-face or virtual role (live chat or email support). I work hard at appearing professional, well dressed and well-spoken. My areas of expertise are precisely those that your company is looking for in an applicant, namely, Executive/Customer support manager, identifying customer requirements and providing knowledgeable advice to fellow customers. I am looking to join an ambitious company that is looking to recruit talented people who get results. Experience: Worked as a "Customer support executive" at DTDC Australia PVT LTD. PLEASE PM ME FOR PROVEN RECORDS. Thanks, Debashish
$8 USD in 40 days
5.0 (1 review)
2.0
2.0
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Hello! My name is Albin, I'm a Native swede fluent in Swedish and English. I have experience from customer support from a startup tech company I worked for in the past. (5 Employees) Because it was a startup all of the staff had to handle a big variety of cases apart from our previous expertise. Therefore learning a broad range of skills within customer support, everything from routine returns to absurd claims and being cussed out over the phone. All this while keeping our cool and handling all the cases proffesionally. We as a company even got ranked by a Swedish price comparing website as the top ten customer support in Sweden. I am educated within the Helpdesk software for customer support but are a quick learner and ready to learn new systems for full efficiency! I consider myself to have a good temper and a lot of patience which has helped me a lot in my past proffesions. I am a organized person with good work moral and flexibility who would love to have the opportunity to work with you. If there is any questions do not hesitate to reach out. Hoping to hear from you soon! Best Regards Albin Alfredsson
$13 USD in 40 days
4.4 (1 review)
2.5
2.5
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As a multitalented freelancer with a deep passion for meeting clients' needs, I bring exceptional skills and determination to thrive in any task presented to me. Although I may not have direct experience in product information customer support for your rapidly-growing brand, my extensive experience in website development, graphic design, and corporate identity guarantees that I'm well-equipped to take on any challenge with speed and precision. My diverse skillset complements the basic understanding of product knowledge you're seeking. Combine my fluency in Swedish with my ability to solve problems creatively and efficiently, and you have a valuable asset for your customer support team. Communication through phone and email is second nature to me thanks to my varied experience in client-centric fields, ensuring that each interaction is both engaging and informative for your customers looking for product information. At the heart of every project I undertake is client satisfaction. Your brand's growth is something I am wholeheartedly invested in, and I'm committed to providing the best possible experience for your customers. Let's work together to provide the skillful support that your Swedish-based customers deserve.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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With my diverse skills and commitment to putting clients' needs first, I am the ideal freelancer to take on your customer support project. As a seasoned professional in Sales, I have a natural talent for effective communication whether it's through email, phone or any other medium. Further, my bilingual fluency in both Swedish and English will ensure clear and precise communication with your customers in Sweden. Additionally, I am more than familiar with providing product information as well as addressing customers' queries and concerns having worked as a Virtual Assistant previously. My ability to keep up to date with the latest products/services quickly combined with my professionalism, problem-solving attitude and knack for client satisfaction will enable me to tackle this task effectively and promptly. Finally, my availability round the clock through Freelancer messenger reinforces my dedication towards efficiency and timeliness. I look forward to bringing my unique skill set to your brand's operations and assisting you in establishing lasting
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, this is Vedang and I am interested in working on your project. I understand you are looking for an experienced person for the job of phone and email customer support. While I may not have professional experience in this but I have the skills that are required for this project. I live in Stockholm, I am fluent in the Swedish language, I speak very clearly and have great email management skills. So by using my skills and grasping the training from your side, I have full confidence that I can be successful in this role. I would love to discuss the further details over chat with you. I hope to hear from you soon, and can't wait to work for you. Regards, Vedang.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have experience in customer support, live web chat, email handling, and inbound and outbound calls (in English), along with all the vital roles of a virtual assistant. I am a full-time freelancer and ready to work in your time zone. Please message me to discuss further details. I can start immediately. Thank you, Fida.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I would like to express my interest in the Customer Support Specialist position. With a solid background in customer service and a deep understanding of product knowledge, I am confident in my ability to effectively assist customers in getting to know your products. I possess excellent communication skills and have experience in providing product information to customers over the phone and via email. As a native Swedish speaker, I am well-equipped to handle inquiries and provide top-notch customer support in Swedish. I am eager to contribute to your brand's success by providing exceptional customer service and ensuring customer satisfaction. I am excited about the opportunity to join your team and contribute to your brand's growth. Thank you for considering my application. I look forward to the possibility of speaking with you further about how my skills and experience align with the requirements of the Customer Support Specialist position. Sincerely, Therese
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am writing to express my interest in the job you have posted. I worked as a sales specialist for a TELCO, A company that sells software and was able to help different teams increase their sales rate. I also worked as a retention specialist for a client with online store and was able to generate ROI for the company by converting cancellation calls to a save rate. I can help you with the project. I hope you consider this application and arrange an interview at your convenience. Regards, Iris
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of BULGARIA
Sofia, Bulgaria
5.0
1
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Member since May 10, 2023

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