Customer Support - Phone & Email
$8-15 CAD / hour
One Janitorial is a Janitorial Company that has been consistently for over 10 years now dominating in its industry and continues to grow across North America. We have a strong culture and as we continue to expand we are seeking a motivated Full-Time Administrator to help our Service Team that matches our companies values and the great community.
We're looking for someone who can work independently and complete tasks on time but can also work extremely well in a team-based environment. (Please email peter @ Onejan . com your resume with a voice recording, Must have great English)
Responsibilities and Duties:
General Administration Work
Answer Phone & Transfer Calls
Input Lead Calls & Schedule Appointments
Calling Clients and Submitting Tickets
Collect and Negotiate Financing Agreements
Part of "On Call" After Hours Rotation
Requirements:
Must have strong written and verbal skills
Must be very fluent and clear speaking in English
Have a minimum 2 years in Administration
Able to Work After Hours On-Call (Approx. 4-6 Days /Month)
Follow instructions & complete tasks with minimum supervision
Have a High level of attention to detail & excellent time management and organization skills to complete daily tasks and meet deadlines
Proficiency with both Microsoft Office/Google Products is considered an asset
Must have a high level of energy and not let frustrations get the best of them
Must be adaptable, dependable, and willing to implement new solutions and processes in alignment with our core values and goals.
What would help you succeed:
Having 2-4 years in the related job role
1-2 years experience with vetting and hiring high-level positions
Background in Collections or AR roles
Have experience dealing with people from all over the world
High tolerance and great patience
Intelligent and quick thinker with problem-solving
High level of reading and writing skills
Our hours are 8 AM - 430PM Monday to Friday, With some after-hours emergency calls.
Additional Perks:
2 weeks vacation to start
Team building events and team lunches.
Great team environment - All work completed very collaboratively.
Educational seminars and events.
Project ID: #31573051
About the project
18 freelancers are bidding on average $10/hour for this job
Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk More
Hello there, I have around 10+ years of working experience in inside sales and customer service. I have always worked with clients from US, UK, UAE or Australia. I specialize in generating sales ready leads, appointm More
Hello There, I have reviewed the project detail and I think we can be the best choice for this project since we have a lot of experience working as a virtual assistant for many businesses. In our previous projects we h More
Hello there, My name is Anusha S. and I believe that I possess the knowledge, skills and abilities to complete this project effectively. This is definitely something I can help you with. I am confident that I will be More
I have been Virtual assistant to many successful launches in USA and UK and Europe market. I also did Masters in International Business management from Coventry University UK, this can play main role that stands me out More
Respected client, I can see you are looking for a competent and committed Customer support expert, who can work independently and with a lot of patience. I will offer the agency an excellent. I did understand the More
Hi! How are you? My name is Paulette I'm Canadian. I have more than 10 years of experience in Customer Service, Sales, customer Support an I'm a Telephone Handling Expert. I am a Marketing Expert who has worked for man More
Hi, I hope you are having a wonderful time! I came across this project and I am a perfect fit for this job. I have 6+ years of experience in Telemarketing. I have expertise in Lead Generation, Appointment settings, Col More
