Energetic analytical, administrative Virtual Assistant with 3+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Proficiency in Microsoft Office, including Word, Excel, Outlook, Microsoft Project, and PowerPoint. Experience with CRM software, in particular Zen Desk, Hubspot, and Live Agent.
NB: I have written but never published romantic storied before, but I would love to learn.