Shivam M.

Gained an in-depth knowledge about the working in a Five Star Hotel and specially in Housekeeping department as Team Leader and in Front Office as Night Auditor. Having gained an amazing experience of close to 3 years in Same Property & with my excellence service and Experience take the hotel to another level. Now looking to explore new possibilities and add more skills to my current skill set. Microsoft Excel Intermediate Current 1 year+ • Housekeeping1Year+ • Food & Beverage services Intermediate Current 1 year+ • PMS ( Property Management System) • Partnership development • Customer service excellence Picking and packing • Medication dispensing and immunizations • Kitchen organization • Guest accommodations • Leadership • Team building • Reporting and documentation • Event planning and coordination • Creative Strategic & Tactical problems solving • Assisting High-End Clientele • Ability to Handle Difficult Clients