Overview
Iron Mountain Incorporated (NYSE: IRM), founded in 1951 and ranked as a Forbes 2018 America’s Best Employers, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, secure destruction, data centers, cloud services and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Visit [login to view URL] for more information.
Responsibilities
Inputs new and updated data into customer inventories using the Safekeeper system.
Manages the incoming data input process including keying label information, location information, investigating and resolving exceptions, acknowledging orders with customers and closing the work order. Verifies that all information is keyed accurately and in a timely manner
Manage the internal move data input process including the keying of all information, electronically moving cartons to new locations, investigating and resolving exceptions and closing the work order
Manage the destruction data input process including the selection of destruction candidates, keying changes, verifying that keyed information is correct, investigating and resolving exceptions, forwarding destruction certificates to customer and closing the work order
Manage the permanent removal process electronically including the keying of all PMO’s, verifying the information, investigating and resolving exceptions and closing the work order
Update customer contract information. Research and resolve problems and discrepencies through contact with customer, special project team, contract administrator and/or account manager
Print & mail receipt acknowledgements, monthend and quarterend customer requested reports
Assist customer service as needed
Perform other customer related tasks and special projects as requested
Directly responsible for ensuring timely and accurate processing of customer information in Safekeeper
Qualifications
High School diploma or equivalent
High level data entry skills required. Proficiency on a PC in an IBM compatible and MS DOS environment and familiarity with windows and word processing software; Strong organizational skills and a detail orientation required.
At least 1 year data entry experience in a service oriented environment with exposure to customer service.
Good day,
I believe I am the best candidate for this job as I have a can-do attitude, can work with little or no supervision and I am a fast and eager learner.
I have a good word per minute count and an awesome accuracy which is a prerequisite for any data entry Job. I am also good at managing individuals as I worked in Customer Service for 5 years which is needed for Virtual Assistant Job.
Most of all, I would love to learn further as I am a fast learner and will easily blend with your organization.
I also do not have any present commitment and I am very available to dedicate 40 hours/week and more if required.
I look forward to hearing from you and also working with you.