Hello there,
It’s clear that you’re looking for someone with excellent communication, detail-oriented, and problem-solving skills, who can proactively support yourself directly and your client indirectly regardless of the task.
I have worked as a customer support representative and a virtual assistant for short-let property management, and both roles have equipped me with the diverse skills and experience needed to excel in this role.
As a short-let apartment manager, my roles were not limited to handling administrative tasks, responding to inquiries promptly and professionally, providing accurate information, managing calendars, booking, and reservations, marketing and listing optimization,etc.
While as a customer support, I've handled every channel of support(email, chat and phone), providing personalized and timely support, making our customer constantly feel valued and special, going extreme mile to resolve their issue while upholdioupholding the organization's policy, making sure they want to share their experiences with friends, family and also recommend us.
I understand that both roles are completely different, but I am confident that some of the transferable skills and experience gained in my previous roles can help contribute to the success of your cleaning company. I am also a fast leaner who is fast to adapt to new environment.
Thank you for your consideration. Looking forward to hearing back from you.
Regards,
Zainab.