With over 7 years of experience as a Laravel developer, I have extensive knowledge in PHP, MySQL and API integration - all of which are essential for your project. I have a deep understanding of the osticket system and have successfully implemented various customizations in the past. Notably, I have capabilities in creating a classic and professional look for interfaces like you need.
What sets me apart is my expertise in integrating SMS systems with osticket to offer uninterrupted alerting and consistent communication between technicians and the system. Additionally, I am proficient in complex query building and relational database management, ensuring even the smallest customization, like adding checkboxes for different payment types, is handled promptly and accurately.
Moreover, my familiarity with Linux, Cloud and AWS can help ensure a seamless deployment process for necessary changes. I am committed to following industry best practices including SOLID design principles and OWASP guidelines while covering codes with tests, so that your system stays secure at all times. By choosing me, you're opting for a reliable expert who is solution-oriented, follows through on their commitments and delivers high-quality results. Let's collaborate to make your osticket system more aesthetic, efficient and user-friendly!