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Streamline Dynamics 365 Service Ops

$15-25 USD / hour

Cancelled
Posted 3 months ago

$15-25 USD / hour

In our ongoing effort to enhance our customer service operations, we're seeking an expert in Microsoft Dynamics 365, with a specific focus on the Customer Service module. Our aim is to refine and streamline our case management system to boost our service efficiency and responsiveness. Key Needs: - Develop an efficient, streamlined case management process. - Utilize Dynamics 365 Customer Service capabilities to optimize our operations. - Identify areas within our current framework that can be improved or automated. Ideal Skills and Experience: - Proven experience with Microsoft Dynamics 365, particularly the Customer Service module. - Strong understanding of case management systems and processes. - Ability to analyze current operations and recommend improvements. - Experience in automating processes within Dynamics 365 to enhance efficiency. - Excellent problem-solving skills and a knack for thinking strategically. Our goal is to not only improve our operational efficiency but to also ensure our team can provide exceptional service to our customers with ease. If you have a track record of successfully optimizing service operations and are skilled in leveraging Dynamics 365 Customer Service to achieve such outcomes, we'd love to hear from you.
Project ID: 37746034

About the project

14 proposals
Remote project
Active 3 mos ago

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14 freelancers are bidding on average $21 USD/hour for this job
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Dear Yulia V.,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in Project Management, Technical Writing, Management, Research Writing, Software Development and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details or let's appoint time for Zoom meeting to meet and discuss your project in details.    Best regards, Sales department Tangram Canada Inc.    P.S. As seen from the details of your profile, you located in Europe. Be informed that our technical offices located in Europe too i.e. you will be able to work with our developers almost in the same time zone. 
$25 USD in 5 days
4.7 (16 reviews)
6.1
6.1
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With a team of skilled developers, our company is experienced in several key technologies including Microsoft Dynamics 365. Our substantial domain knowledge in optimizing service operations and boosting efficiency aligns perfectly with your requirement to streamline your Customer Service module within Dynamics 365. Given the focus on case management systems, we can leverage our understanding of them and our problem-solving skills to analyze your current operations comprehensively, identifying areas for improvement and working towards automation to enhance responsiveness. We are no strangers to app building, and our portfolio is proof of our excellent work. This experience will be invaluable as we undertake the task of developing an efficient case management process for you on Dynamics 365. What sets us apart from other freelancers is our commitment to client satisfaction. We provide all-encompassing support throughout the project development life cycle, ensuring that you’re well-informed about the progress and are completely satisfied with the final deliverables. Choose us not only because we are proficient in leveraging technology like Dynamics 365 but also because we genuinely care about using these tools to enhance user experiences. We don't just build systems; we build solutions that make peoples’ lives better. Let's partner on this project so that you can continue providing your customers with exceptional service with newfound efficiency and ease.
$25 USD in 40 days
5.0 (3 reviews)
5.3
5.3
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Hello!! I have gone through your requirements and understand that you are looking for highly skilled, qualified, and experienced (Android & iPhone /ipad) Mobile App with development API web services where admin can manage the app from backend development Native and Hybrid applications, React Native, Flutter Android Java/Kotlin, iOS Objective C /Swift/Swift UI . and Laravel MVC, React JS, Node.js PHP, Angular, WordPress, MySQL, and MongoDB. I would approach your project by starting with wireframes and getting the design completed, before starting the actual development phase. ++++++Service Guarantee++++++ ➥ Designed app Android iOS admin panel. ➥ Optimized code and well commented on use for future. ➥ All the latest code to support all versions of Android and iOS phone devices. ➥ Launched the app on Google Play Store as well as Apple App Store. ➥ Setup servers, hosting your app and create a database. ➥ Free support and maintenance. ➥ Multi language support. ➥ 24*7 hours live support. ➥ daily weekly meeting anticipating your response Concerning Julian
$15 USD in 40 days
4.3 (3 reviews)
5.4
5.4
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Note: We are a top-rated and one of the leading IT companies and are ready to assist you in your project. Hi Yulia V., Please come over chat and discuss your requirements in detail. Thank You BM
$25 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Feeling the pain of clunky customer service? Dynamics 365 your kryptonite? Look no further, friend! I'm your secret weapon against inefficient case management ‍♀️. I speak fluent Dynamics 365 (Customer Service module, natch) and I'm a pro at streamlining processes. Let's ditch the bottlenecks and make your team customer service rockstars . Here's the lowdown: ✅ I'll optimize your case management like a boss, crafting an efficient system that makes everyone cheer. ✅ Your Dynamics 365? I'll wrangle it, automate it, and unleash its full customer service potential. ✅ Current setup got you down? No worries, I'll spot improvement opportunities faster than a cheetah on Red Bull. Exceptional service with ease? You got it. Let's chat and see if we're a match. No pressure, just a friendly convo about making your customers happier than a clam at high tide ️. P.S. Still struggling with case management woes? Consider it a sign. I'm waiting to help!
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there, I will optimise your customer service operations using Microsoft Dynamics 365. Can we delve into specific pain points in your case management process? Are there particular features within Dynamics 365 Customer Service that you want to leverage? I bring proven expertise in enhancing efficiency and automating processes. How can we align improvements with your team's service goals? My skills and expertise include the following: Implementation, migration, integration, customisation, etc. Dynamics 365 for sales, customer service, marketing, field service, and project service automation. consulting, customisation, and custom add-ons. data migration and integration services. On-prem to online conversion, portal development (Microsoft Dynamics Portal). Custom portal development (.NET, HTML, CSS). Dynamics CRM workflow, business process workflow, Microsoft workflow. Mobile App Development (CRM as a Backend). Let's collaborate to ensure exceptional customer service and streamline your operations effectively. Best regards, Imtiyaz JN
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0

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Flag of UKRAINE
Sambir, Ukraine
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Member since Feb 7, 2024

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