Working on the transaction EDI 834, The US based Healthcare domain.
-Responsible for handling End user calls within SLA.
-Responsible for mapping all required health benefits are occupied by correct members in the system to be claimed by insurance vendors.
-Providing support to end user customers.
-Responding quickly for emergency issues and resolving the issues in a
timely manner.
-Responsible for analyzing d communication with the clients/insurance carriers, broker
-Communicating with insurance providers,groups, account managers if any are required to fix the issues during the EDI Configuration process.
-Transmitting the EDI Files via using FTP/SFTP,Web protocols.
-Experience in Healthcare process benefits Enrollment Process,HRIS system ,HIPAA, benefits Administration and COBRA administration.
-Having good knowledge, implementing the process of Rx, Dental,Vision ,COBRA,FSA,HSA,Payroll, Vol. Benefits file feeds Perform preventative maintenance activities of the windows server.
EDUCATION
Bachelor of Technology in Computer Science and Engineering RV