Virtual Assistant Customer Care

$2-8 USD / hour

Cancelled

Posted

6 months ago

$2-8 USD / hour

We match parents with tutors for online private one-to-one tutoring. We aim to improve the learning of pupils through high quality customised supplementary education. We run a professional, agile, yet personalised operation and our goal is to help families connect with the very best qualified tutors that we work with. We work with a committed team of qualified teachers to provide high quality personalised online tuition to pupils both in the UK and internationally. We work tirelessly to recruit the very best teachers and to connect them with the clients we work with. We offer a concierge like service to our clients to find them the most appropriate tutor that we work with. What we are Looking for We are looking for a Customer Service Representative / Administration / Personal Assistant to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients, completing administration tasks to a high standard, responding to inquiries in a timely manner, and responsive to the needs of the Company Director in a PA role. The ideal candidate will have excellent communication skills, a strong work ethic, an eye for detail and accuracy, have a good working knowledge of the UK education system and have experience of managing social media accounts. Responsibilities: Document checking and adherence to data protection of personal data Provide excellent customer service to all customers and stakeholders Answer customer inquiries in a timely and professional manner via telephone, message or email Make outbound telephone calls to all enquiries and provide information on our services Complete administration tasks related to vetting of workers where a keen eye to detail is essential Keep records of customer interactions and transactions. Converse with customers on matters relating to the UK education system Follow up with customers to ensure their satisfaction. Complete administration tasks on behalf of the company Director in the role of PA Manage and interact with corporate social media accounts

Project ID: 37396416

About the project

57 proposals

Remote project

Active 5 mos ago

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57 freelancers are bidding on average $6 USD/hour for this job

@Excelentt

I am an experienced virtual/personal/executive assistant, operations manager assistant and all kinds of back office support. I believe that I am the perfect candidate for this position due to my extensive experience in providing exceptional customer service to clients, completing administration tasks to a high standard, answering customer inquiries in a timely manner and responsive to the needs of the company director in a PA role. I have excellent communication skills which will be invaluable when working with clients. My work ethic is second to none as I am committed to providing quality services while also keeping track of all transactions. My accuracy and attention to detail ensure that all documents are completed accurately and on time. If you are interested please feel free to reach out with any further questions or queries you may have regarding my candidacy for this position.

$5 USD in 40 days

4.9

(66 reviews)

7.2

@TechNamrata09

Hello There, Greetings of the day!, Hope you are doing well today, I am Chetan, 36, an independent & dynamic freelancer with 8+ years of industry experience in sales, marketing, customer support, admin, and virtual assistant duties, in short, any technical or non-technical help you can ask! #Sales & Marketing Experience: 1. The job consists of selling pre-owned domain names 2. Research Potential Buyers using the Domain trade tool. 3. Research Potential Buyers through Google, Duckduckgo, and Bing 4. Create a Google spreadsheet and keep their follow-up record 5. Contact them individually by email and their website contact form 6. Send a regular follow-up to mail them after each 10-12 days 7. Try to get them to buy a suitable or suggested domain name 8. Create mailing scripts for mail marketing 9. Great domain Sales experience 10. Work independently and without constant supervision #Customer Service Tasks: 1) Check client queries daily, Troubleshoot, Resolve, and reply to them in turnaround time. 2) Resolve Refunds, Cancellations, Payments & other order-related issues with high priority. 3) Customer support by chat and email. 4) Product research and uploading as well 5) Create a Product Catalog, Change Prices, and make it up to the mark on a daily basis 6) Complete store management activities, including, hosting, Website error troubleshooting using hosting support & Migration, etc Thank You Chetan Thombare

$5 USD in 40 days

5.0

(37 reviews)

5.6

@engronu

With over 15 years of Project Management experience, I am well-equipped to excel in the role of Customer Service Representative and Personal Assistant. My expertise in managing large budgets for Digital Transformation projects has honed my skills in meticulous data checking and adherence to data protection standards. I am committed to providing exceptional customer service, ensuring timely and professional responses to inquiries via telephone, message, or email. My strong work ethic and attention to detail enable me to complete administration tasks with precision, particularly in vetting workers. Having worked on projects with a global reach, I possess a good understanding of diverse education systems, including the UK's, and can effectively converse with customers on related matters. Additionally, my training skills in project management make me an ideal candidate for this role, as I can seamlessly manage tasks on behalf of the Company Director. I am ready to leverage my experience and commence work immediately, ensuring the highest standards of service for your clients and stakeholders. Regards Masudur R.

$8 USD in 40 days

5.0

(7 reviews)

5.3

@MajaSabra

I understand that you are looking for someone to join your team as a Customer Service Representative / Administration / Personal Assistant and I believe I am the best fit for the job. With over 3 years of experience in the virtual assistant industry, I have the necessary skills and abilities to provide exceptional customer service to your clients. My expertise includes providing efficient and reliable support for customers across a wide range of services such as document checking and data protection adherence; answering customer inquiries in a timely and professional manner via telephone; making outbound telephone calls to all inquiries; completing administration tasks related to vetting of workers where a keen eye for detail is essential; keeping records of customer interactions and transactions; coordinating with customers on matters related to the UK education system; following up with customers to ensure their satisfaction; and more. I am confident that I can contribute greatly to the success of this project. If you would like to discuss further please don't hesitate to reach out!

$15 USD in 40 days

5.0

(7 reviews)

5.0

@akmsrkfl

Hello there! My name is Abu Khare Md Saidur Rahman, and I'm a professional Digital Marketer with 10 years of experience in digital marketing. I specialize in eCommerce marketing and SEO, so I'm confident that I can help you with your customer care needs. I understand exactly what you're looking for in a customer service representative/administrator/personal assistant: excellent communication skills, a strong work ethic, an eye for detail and accuracy, a good working knowledge of the UK education system and experience managing social media accounts are all necessities. I'm confident that I have all of these skills necessary to meet your needs. Additionally, my extensive experience in data entry and internet marketing make me an ideal candidate for this position. Moreover, I keep records of customer interactions and transactions so that you don't have to worry about any missing paperwork or data loss during my tenure. As part of our team, I'll be responsible for providing exceptional customer service to our clients and completing administration tasks to a high standard. Additionally, I'll answer inquiries in a timely manner via telephone, message or email so that you don't have to worry about waiting too long for response from me or any other member of our team

$5 USD in 40 days

5.0

(6 reviews)

3.7

@LolaAsh876

Hello there! I am well rounded in the administrative department and readily available to work. Fully versed in fluent English Language, Microsoft office, fabulous customer service and a flexible schedule. I am available 24/7 and will always go the extra mile to get the job done with my accuracy and well mannered behavior. Why me? Creative Bubbly Efficient Accurate Extra fast delivery Quality assured Time-saving Low rates Complete data security Deliver on time Please send me a message so we can further discuss your details

$7 USD in 40 days

5.0

(3 reviews)

2.1

@Nanapipu

Hello, my name is Nana and I am really interested in your project I have read the job description fully and I understand and agree to the job conditions. I've got extensive experience in and have the specific skills you are looking for. I'm a fast learner who adapts quickly to change and will hit the ground running. I'm dedicated and enthusiastic about helping your company meet its goals, and will provide top-quality results with minimal oversite. I'm an outstanding performer who takes pride in my work. For me is important good work ethic, a cooperative, open minded person that works hard is an ideal employee. Find attached my CV. If my candidate corresponds to your requirements please do not hesitate to contact me Best regards, Nana Kantaria

$15 USD in 40 days

5.0

(1 review)

1.4

@PriyankaJaRajput

Hello there! My name is Priyanka and I am a professional data entry expert with extensive experience in data entry, document checking and administration. I understand that you are looking for a Customer Service Representative / Administration / Personal Assistant to join your team and I believe I am the perfect fit for this position. With my strong communication skills, excellent work ethic and detail-oriented nature coupled with a good working knowledge of the UK education system and experience in managing social media accounts, I am confident that I can provide exceptional customer service to your clients as well as complete administration tasks to a high standard. I would be delighted if you could please consider me for the position. Thank you again for your time!

$5 USD in 40 days

0.0

(0 reviews)

0.0

@wixdek

We understand that you are looking for a customer service representative/administration/personal assistant to join your team and we believe we are the perfect fit for this project. At WIXDEK, we pride ourselves on providing exceptional customer service, completing administration tasks to a high standard, answering customer inquiries in a timely manner and responsive to the needs of the Company Director in a PA role. Additionally, we offer a concierge-like service to our clients to find them the most appropriate tutor that we work with. We also keep records of customer interactions and transactions so that nothing is forgotten when it comes to taking care of your needs. We would be delighted if you could take time out of your schedule to speak with us about this opportunity and how we can help make your life easier. Please feel free to contact us directly with any questions or queries you may have regarding our services.

$5 USD in 40 days

0.0

(0 reviews)

0.0

@iomprakash

Hey, I have read the project and i am intrested to work on it for long term. I can give 8-9hr daily for this project, earlier i have work as Virtual assistance of local ecommerce website. in which i work as customer care executive. and manage the status of the order. Please message me to discuss it further.

$5 USD in 40 days

0.0

(0 reviews)

0.0

@triandikasuputra

hello my name is Dika, I have read the details and I am interested in doing this job. I hope you can consider me to do this project. I thank you for your attention and time.

$5 USD in 40 days

0.0

(0 reviews)

0.0

@arafahalaldeen57

Hello, *** I am available to start now. *** I am a virtual assistance with experience and ability to quick learning, and willing to adapt to any situation. I can quickly study and understand about UK EDUCATION SYSTEM. *** Can work for 25 or more hours per week. *** Available for all kinds of written communication including emails, responding to comments, messages, and live customer chats. I have extensive experience in writing, from fiction to academic writing. I have also been working as a virtual assistant for the past few years, providing services such as creative essays and articles, translation (from English to Tamil and from Tamil to English), and miscellaneous tasks (typing, virtual assistance). I believe that I am the perfect person for this position because I have served as a research assistant for nearly 6 months. I bring previous experience in handling various responsibilities, including: - Writing - Email communication - Manual transcription - Social media management, including responding to comments, messages, and live customer chats - Database management - Microsoft Word and PowerPoint tasks, including presentation pitch creation - Manual web scraping - File organization/ Adobe Acrobat proficiency I can commit 25 hours per week for this project, and I'm willing to extend my hours as needed. I'm dedicated to quality, eager to learn, skilled at research, a clear communicator, and open to negotiating competitive prices. Thank you.

$5 USD in 40 days

5.0

(1 review)

0.0

@mismoquerobin

I would like to show my interest in being a Customer Service Representative. My experience in my previous BPO Company serves as my firm groundwork for this type of job. I do have what it takes to be an ideal candidate for this job, and I look forward with working with your good company. Thank you.

$5 USD in 25 days

0.0

(0 reviews)

0.0

@beztgrace07

I'm excited to hear about your project and introduce you to my service! With over 7 years of experience in Customer Service, Administration and Personal Assistant, I am confident that I can provide exceptional customer service to your clients and help improve their learning. Document checking and adherence to data protection of personal data are priorities for me as part of my job. Plus, I'm able to respond to inquiries in a timely and professional manner via phone, message or email. Making outbound telephone calls to all enquiries is also part of my job description. I also keep records of customer interactions and transactions. Moreover, I'm able to talk with customers on matters relating to the UK education system as well as follow up with them to ensure their satisfaction. I would love the opportunity to speak more about how I could help you meet your needs in this role as Customer Service Representative / Administration / Personal Assistant. Please feel free to reach out with any questions or concerns!

$5 USD in 40 days

0.0

(0 reviews)

0.0

@johnsacdalan0205

Good day. I'm John Sacdalan currently looking for a job. I saw that your company is looking for someone who can be a tutor. I am highly interested in the offer you posted. I am excited about the opportunity to contribute to your team and help your company achieve its goals. I'm a student but I can make sure that I am good at editing videos, graphic designing, data entry, and virtual assitance. I can submit the given task on time and correctly. Thank you for the time and consideration you spent for reading my cover. Just let me know when we can hop on a call to talk about this project and start as soon as possible.

$5 USD in 40 days

0.0

(0 reviews)

0.0

@prasantthapa000

Dear Hiring Team, I am excited to apply for the Customer Service Representative / Administration / Personal Assistant role. With a background in Business Studies and proficiency in German, I bring a strong work ethic, attention to detail, and experience in managing social media accounts. I look forward to contributing to your team and discussing my suitability further. Warm regards, Prasant Thapa Customer Service Representative / Administration / Personal Assistant Virtual Assistant

$5 USD in 40 days

0.0

(0 reviews)

0.0

@DJayani12

Hallo MR/MRS Perkenalkan nama Saya Dewi , saya pernah bekerja sebagai customer service di Bank Central Asia dan cukup berpengalaman selama 2 tahun saya sudah menangani banyak customer sesuai dengan sop yg berlaku. Terima Kasih

$3 USD in 40 days

0.0

(0 reviews)

0.0

@dhifah75

Saya adalah seorang profesional asisten virtual yang berdedikasi dengan pengalaman yang kuat dalam manajemen tugas, administrasi, dan komunikasi. Saya memiliki kemampuan organisasi yang luar biasa, mampu bekerja mandiri, dan terbiasa dengan berbagai perangkat lunak dan platform kolaborasi. Saya siap untuk membantu meringankan beban kerja Anda dan memastikan segala tugas selesai dengan efisien.

$5 USD in 40 days

0.0

(0 reviews)

0.0

@sarahayooblm

Being fluent in English, highly organized, and people-oriented, I possess the skills necessary to excel as a competent virtual assistant for your company. My fluency in English ensures clear and effective communication with clients and colleagues, enhancing overall productivity. My exceptional organizational abilities enable me to manage tasks efficiently, ensuring deadlines are met and operations run smoothly. Furthermore, my people-oriented approach allows me to build strong professional relationships, enhancing client satisfaction and team collaboration. With my dedication and expertise, I am confident in providing reliable virtual assistance for 25 hours, contributing positively to your company's success.

$5 USD in 25 days

0.0

(0 reviews)

0.0

@virtualdanica

Hi there, If you need someone who can provide exceptional services to your clients and completing any administritive task. HIRE ME. I am perfectly fit for this job. Message me and let's discuss this further All the best, Danics

$7 USD in 40 days