Customer service officer job description jobs

... including the ability to schedule appointments, manage cancellations and handle changes to existing bookings. This must not be done by simply sending a booking link - we've tried this and adherence is poor. Appointments must be booked as though speaking to a human via text message. - Customer support: Additionally, the bot should be capable of engaging with customers, answering commonly asked questions, and providing general customer support to enhance our user's experience. Key skills for the job include: - Extensive experience with Go High Level platform - Proven track record creating successful chat and booking bots - Exceptional communication skills, as the chatbot requires concise, clear, and engaging scripting. Please note, due to an ur...

I do drop-servicing and provides complete digital marketing solutions for clients. Till I had small project and now I want to scale my drop servicing agency. I am looking for who have strong background of sales and who can create pitch, engage with potential client, pitching them about service, understanding their problem and close deal with them. ( I am not looking for any SEO or digital marketing service please do not bid randomly, read and understand my project task:- 1. Develop and execute comprehensive strategies to generate leads and expand the client base for our drop servicing agency. 2. Build and maintain relationships with prospects through effective communication, presentations, and follow-ups. 3. Develop customized proposals, pitches, and presentations tailor...

Job Title: WordPress Webmaster for E-commerce Platform Job Overview: We are seeking a skilled and experienced WordPress webmaster to manage and maintain our services-based e-commerce website. The ideal candidate will have a robust understanding of WordPress, e-commerce functionalities, and website maintenance to ensure optimal performance and a seamless user experience. Key Responsibilities: Website Maintenance: Conduct regular checks to ensure the website's smooth operation. Identify, troubleshoot, and resolve technical issues promptly. Perform routine backups and security updates to protect the site from vulnerabilities. Content Updates: Update site content, including text, images, and multimedia, to keep it fresh and engaging. Collaborate with content creators to...

...Requirements: Experience: Proven experience in UX/UI design for mobile apps. Design: Simple, intuitive, and user-friendly layouts based on the existing Figma design. Compatibility: Designs should be suitable for both iOS and Android. Components: The layouts must include all necessary components for notifications, such as: Sender logo Sender verification status Timestamp formatting Title and short description of the notification Notification category Required Layouts: 1. Splash Screen 2. Login (without registration layout) 3. Notification List: Sender logo, Sender name, Title, Short content, Category, Tag, Timestamp 4. Notification Details: - Main: multiple elements like table, text content, button, image, tab - OTP (one-time password) - Log 5. Request Details 6. Search Suggesti...

...hosting, and your job and its price will be fixed at $25. I won't reply to anyone's bid; I've already wasted a lot of time. Whoever wants to work can create the same product page on their own and bid. I'll talk then, otherwise not. I'm looking for a skilled WordPress developer : I only need one page. It must have a product that functions like this one: I need same website landing page but just to reiterate, the functions are more important than the look. From custom wording to a handcrafted cover, the Personalized High School Diploma for Homeschools is an official document to honor your grad! Homeschool Diploma The product must be customizable with text and adornments that the customer chooses. The most

We need a designer who can create us a small Subpage for a computer store. We need 3 Images (Layout fix).

I'm looking for a skilled app and website developer who can assist in shifting my transport business online. Key deliverables include both a website and mobile application compatible with iOS and Android devices. Though I haven't specified features yet, expect to incorporate industry-standard functionalities that boost ease of use and customer satisfaction. Ideally, candidates will have prior experience in transport or logistics app and web development.

I'm in need of a professional with expertise in HubSpot and its integration with our app Primary Objectives: - Increase customer engagement - Streamline our onboarding process - Improve our lead generation process Key Tasks: - Develop and implement a strategy for CRM integration between HubSpot and Sheets - Optimise the use of HubSpot features with Sheets integration The ideal person for this task should have proven experience with HubSpot, excellent understanding of CRM systems, and an ability to streamline processes for optimal efficiency. Capability to troubleshoot and resolve any issues that may arise during the transition period is crucial.

Overview: This application will enable Shopify store owners to collect and display customer reviews. However, only customers who have made a purchase will be able to leave a review. You can use the reviews app that Shopify provides as a :// Project Requirements: User Authentication: • There should be no public option for writing a review on the store’s frontend. Review Collection: • After a purchase, customers should receive an invitation via email to write a review. Review Display: • Reviews submitted by customers should be displayed on the respective product page of the Shopify store. Webservice Integration: • All reviews must be sent to an external webservice for additional processing or storage. Subscription Plans: • The

...require manual collection The ideal candidate should be well-versed in web scraping, particularly with experience in extracting data from websites into an organised and structured format. You should also possess strong problem-solving skills to handle any complications that may arise during the scraping process. This is a specialised type of cleaning so the database should be broken down into service categories (example, regular cleaning companies, restoration cleaning like fire, flood, mould, biohazard) To prove you have read this brief type "IICRC DB" into your reponse or your bid will be ignored. In your application, please include a detailed project proposal that outlines your approach to this task. I'm particularly interested in understanding how you plan ...

Create Ad create which resonates, from outreach ads, survey ads, carousel ads for service industries.

...experience required for this project, please submit your proposal along your planned timeline and state if you are able to deliver the php-part as well (i.e. form->array and array->default-values-in-form). Please calculate your proposal amount carefully as we will NOT accept "I need more money"-behaviour and close communication without prior notice. All communication via chat, no zoom calls etc. The job is easy. IMPORTANT READ THIS: Auto-generated bids will not be taken into account and rejected immediately without further notice, so IMPORTANT, start your proposal with the solution of the math: o-ne plu-s 6 (just start with the integer of the correct solution of previous math, e.g. „5“). ...

I'm looking for a skilled salesperson to represent my tech company. Key responsibilities include: - Cold calling potential clients to generate leads - Building strong, long-lasting customer relationships The ideal candidate should have a deep understanding of the technology industry and be able to effectively communicate the benefits of our products to potential customers. Please note that I didn't specify the importance of direct sales, online marketing, and partnerships. This is because I'm open to different sales approaches and would like the salesperson to bring their expertise into the role. This is a great opportunity for a creative and driven individual to make a significant impact in a growing company.

Project Title: Service Architecture Diagram for Project Beta (Open-source format) Project Description: Project Beta, seeks a qualified freelancer to create a Service Architecture Diagram for our business. This diagram will visually represent the flow of data and interactions between various components within our system. See project requirement doc attached

...counter with suggested logo signage. Adjacent coffee bar with bar chairs. Customer waiting sofas. Water fountain as a decorative feature on one side. Private Rooms: Three private rooms for specialized services. Storage: Long storage cabinet along the block wall to optimize space. 3. Design Elements: Ceiling: Open ceiling design or suggested hanging ceiling with decorative elements. Proper lighting with linear lights for brightness. Furniture: Black-colored furniture for a cohesive look. Reception counter and coffee bar table designs to be sleek and modern. Walls: Marble slab design on one long wall for a luxurious touch. Inner wall paint suggestions: Soft and neutral tones to complement the service beds' white color. Glass Showcase: Utilize window...

...Fashion student/ graduate to write titles and descriptions for website tops and dresses Must have previous fashion writing experience in writing titles and descriptions for fashion websites Please show some photos and titles and descriptions of previous work. Must be experienced in Australia/ UK and local Australian If you are based overseas, I am sorry please do not bid Title about 10-12 words Description 100 words Point forms decription 14 words I'm looking for a seasoned fashion writer who can craft professional and informative titles and descriptions for clothing brands. It's crucial that these pieces are SEO-optimized to drive traffic to our products. Key Responsibilities: - Create compelling and descriptive titles - Write informative and professional product d...

JOB ONLY for freelancers form CHINA MAINLAND I need of a proficient iOS app tester to help me with my social networking app. The application is designed for iPhone users and will have the primary feature of sharing location. Key Responsibilities: - Review the app's overall functionality - Confirm that the location tracking feature operates correctly - Suggest improvements for user experience Ideal Candidate: - Proficient in iOS app testing - Understanding of location tracking functionalities - Experience with social networking apps is a plus Please provide any relevant experience you have in this area, and explain your approach to testing a social networking app. Your suggestions for improving the location tracking feature are also highly appreciated.

I'm in need of someone to help me add 500 products and more to my WordPress website. All product information (including title, description, price, etc.) and images need to be copied from other Website Key Requirements: - Adding 500 products to a WordPress website - Experience with products categorization and tagging Additional Details: - The products need to be both categorized and tagged efficiently on the website. - You would be required to ensure that each product is accurately represented with the appropriate information and images. Ideal Skills: - Proficiency in WordPress - Experience in product listings and data entry - Excellent organizational and categorization skills - Attention to detail to ensure all products are tagged and categorized correctly

The project is the automation of the process of downloading information from the page, organising the data, and include it in a normalised format specified in an Excel file. Duplicate records should be removed and uploaded to a shared repository. The instance of the software and the repository should be in AWS. It needs a user friendly run option. The scope of the service includes the configuration of a repository in a AWS, set-up a remote desktop , delivery of the source code with good development practices. Additionally to the neighbourhoods added in the file, the scraper mus include: Zone 2: Gran america Centro nariño Centro narino Puente aranda El recuerdo La florida occidental Quinta paredes Industrial centenario Plaza Imperial Centro Comercial Paramericano Las

...impact and adjust strategies accordingly. -Shopify Management: -Update and manage product listings on Shopify. -Assist with order processing and customer inquiries. Requirements: -Proven experience as a Virtual Assistant or relevant role. -Proficiency in using ChatGPT for content creation and customer engagement. -Strong knowledge of Shopify and its functionalities. -Excellent research skills and the ability to stay up-to-date with industry trends. -Exceptional copywriting skills with a keen eye for detail. -Strong organizational and time management skills. -Ability to work independently and meet deadlines. -Strong communication skills and a customer-focused mindset. Contract Details: -Duration: 6 months (July 2024 - December 2024) -Payment: Monthly payments, rate...

I'm looking for a dedicated chatter based in India who can proficiently communicate in English. Ideal skills and experience for this job include: - Fluency in English to provide effective chat - Previous experience in chat service roles - Comfortable with using messaging platforms for interactions - Basic understanding of chat service principles - Empathetic and patient communication style - Preferably based in India for time zone compatibility.

...skilled freelancer who can help me extract all products from an online shop and import them into my Shopify store with all details and options. Key Responsibilities: - Extracting all products from an existing online shop - Importing/copying these products into my Shopify store I expect the freelancer to: - Ensure all product information is correctly ported over like variants, prices, ean/gtin, description, collections, Filters... - Maintain the quality of product listings - Ensure the product images are not lost during the import I'm looking to work with someone who has: - Experience with product extraction and import in shopify - Proficiency in Shopify - Attention to detail Please provide a timeline for completion when bidding. Please check the size of the shop and the ...

I require a professional cleaner for a weekly 1-hour session. You will be tasked with the following: Small office Cleaning: - Dusting furniture - Vacuuming carpets - Emptying trash bins - Cleaning desktops Kitchen Cleaning: - Cleaning appliances - Wiping down countertops and cabinets - Floor cleaning Small unisex restroom cleaning will also be part of this r...Cleaning: - Cleaning appliances - Wiping down countertops and cabinets - Floor cleaning Small unisex restroom cleaning will also be part of this role. Expected skills and experience: - Reliable and punctual - Attention to detail - Previous experience in professional cleaning - Good communication skills - Ability to follow specific cleaning instructions Looking forward to your weekly dedicated service. studio at

Title: Procurement Management App Development Project Description: We are seeking a skilled freelancer to develop a Procurement Management App using PowerApps. This comprehensive app will streamline various aspects of procurement, including sales, purchases, offer comparison, offer creation, order recording, item creation, and purchase analysis. Offer Comparator: The app should allow users to upload supplier offers, compare them against existing database entries, and identify the best offers based on configurable conditions. It should facilitate easy data input from Excel and offer detailed comparisons, with the ability to export results to Excel. Offer Creator: The freelancer should create functionality for users to customize sales offers by selecting and modifying purchas...

Requirement: 1. Korean native, rich experience in copywriting and very familiar with e-commerce sites, such as Amazon, marketing experience is best; 2. Experienced in e-commerce title & description for Korean copywriting with strong information retrieval skills; 3. have an accurate understanding of the client's rules; 4. responsible, able to cooperate with the client's feedback for modification. 5. accept an unpaid and short test to understand the project

I need help finding homeowners who are interested in improving their water quality and would benefit from our water omission home service. Key Criteria for Homeowners: - Must own a house - Must have a water supply and plumbing system - Should be interested in water conservation Key Service Objective: - The primary mission of the service is to improve water quality Tasks for the Freelancer: - Identify and engage with homeowners who meet the criteria - Promote the service primarily through online advertising - Secure sales and earn $50 for each successful transaction Skills and Experience: - Proficient in lead generation - Strong sales and persuasion skills - Experience in online advertising - Understanding of water conservation and filtration systems would b...

I'm looking for a talented copywriter who can craft compelling product descriptions. The main aim of this project is to increase sales by capturing the attention of professionals. Key tasks and requirements: - Write engaging, persuasive product descriptions: Your primary focus will be on creating product descriptions that not only inform but also persuade professionals to make a purchase. - Understand and cater to a professional audience: The language and tone of the content should resonate with professionals. It's essential that you have a good understanding of what would appeal to this demographic. - Drive sales: The end goal here is to contribute to an increase in sales through your copy. Your descriptions should be able to convert readers into buyers. Ideal skills and exper...

...The main focus of this project is social media marketing and email marketing, so I expect the freelancer to have a strong understanding and experience in these areas. Key Deliverables: - Develop and implement a comprehensive social media marketing strategy across Facebook, Instagram, and LinkedIn - Create engaging and insightful email marketing campaigns - Increase brand awareness and drive customer engagement - Monitor and analyze the performance of each marketing campaign - Provide me with regular updates and recommendations for optimization Ideal Freelancer: - Previous experience in network marketing, specifically in social media and email marketing - Proficiency in using different social media platforms, especially Facebook, Instagram, and LinkedIn - A creative mind wit...

I am seeking a proficient SEO specialist experienced in Google My Business (GMB) to generate leads for my professional services business targeting local customers. Key Responsibilities - Implement effect...experienced in Google My Business (GMB) to generate leads for my professional services business targeting local customers. Key Responsibilities - Implement effective localized SEO strategies to enhance online visibility - Optimize Google My Business for maximum traction Ideal Skills - Proven experience in precise SEO techniques - Expertise in Google My Business utilization - Familiarity with the service industry would be advantageous A proven portfolio of successful Local SEO strategies would help you stand out. Get in touch if you can help me reach local customers ef...

Video/audio service: recording voice over, transcribing, translating, voice acting, synchronizing, video post production

I'm seeking a talented photographer experienced in modern business photography. While the type of photography service needed wasn't specified, the requirement is specifically for a business utilization, therefore skill in commercial, product, or corporate photography could be a plus. Key Requirements: - Experience in modern styled photography - Software know-how for post-production - Proactive in giving creative inputs - Ability to meet deadlines efficiently It would be ideal if you could provide a portfolio of previous business-related projects involving modern themes. With the right applicant, I'm looking forward to a successful collaboration.

I am in need of an experienced ...individual with a strong acting background and understanding of corporate brand marketing. The ideal candidate should have the ability to deliver lines in a compelling and engaging manner, ensuring the message of the brand is delivered effectively. The project requires someone who can convey the essence of the brand through their performance. Desired Outcome: - Increased brand awareness - Better customer engagement The successful applicant should have: - Experience in acting - Understanding of corporate brand marketing - Excellent communication and performance skills - Ability to work with scriptwriters and directors If you have the skills and experience in acting and corporate brand marketing and are available in Noida, I look forward to hearing...

I'm looking for a skilled React developer who can help me create an e-commerce platform for my service-based business. Key Requirements: - E-Commerce Focus: The website will primarily sell services. - Payment Integration: I need a seamless, secure payment integration system to handle transactions. - Efficient Service Booking: While calendar scheduling is not a priority, the system should allow for easy booking of services and should be user-friendly. Ideal Skills and Experience: - Strong command of React for front-end development. - Experience in creating e-commerce platforms and integrating payment gateways. - Understanding of service booking functionalities in e-commerce context. If you're a developer with the right skills and eager to take on this proje...

...experience required for this project, please submit your proposal along your planned timeline and state if you are able to deliver the php-part as well (i.e. form->array and array->default-values-in-form). Please calculate your proposal amount carefully as we will NOT accept "I need more money"-behaviour and close communication without prior notice. All communication via chat, no zoom calls etc. The job is easy. IMPORTANT READ THIS: Auto-generated bids will not be taken into account and rejected immediately without further notice, so IMPORTANT, start your proposal with the solution of the math: o-ne plu-s 6 (just start with the integer of the correct solution of previous math, e.g. „5“)....

I'm in need of a proficient copywriter with a focus on the technology sector. Your primary task will be to craft engaging, informative product descriptions. Key Responsibilities: - Transform technical product details into easy-to-read, persuasive descriptions - Ensure all descriptions are SEO optimized for maximum visibility - Writing must be both creative and factually accurate Ideal Skills and Experience: - Proven copywriting experience, specifically in the technology sector - SEO knowledge for online product descriptions - Ability to interpret and simplify technical information - Strong marketing and persuasive writing skills - A keen eye for detail and accuracy

I am looking for a talented ecommerce developer who can build an online store for retailing physical products. Although I skipped the preferred platform question, I am op...professional design that encourages conversions, and can handle potential scalability should the product scale increase in the future. The store should also include standard ecommerce functionalities such as a shopping cart, product categories, customer reviews, etc. Ideal skills include: - Proficiency in popular ecommerce platforms (Shopify, WooCommerce, Magento etc.) - An understanding of user experience and interface design principles - Experience in building stores from scratch - Troubleshooting and problem-solving skills - An eye for design with customer conversion in mind. Looking forward to seein...

I'm looking for an experienced Ecommerce Analyst to help me enhance the visibility of my products and drive sales on Amazon, Shopify, and Etsy. The main focus will be on the Business to Consumer (B2C) audience. Key Responsibilities: - Analyzing sales performance and identifying areas for improvement on Amazon, Shopify, and Etsy. - Conducting a deep dive into customer behavior on these platforms. - Carrying out competitor analysis to get a better understanding of the market. Ideal Skills and Experience: - Proven track record in Ecommerce analysis and optimization. - Extensive experience with Amazon, Shopify, and Etsy. - Strong data analysis skills. - Ability to understand and cater to a B2C audience. Your insights and strategies will drive the success of our ecommerce busines...

I'm looking to create an engaging online advertisement. The main objective is to strategically expand our customer base. - Target Audience: The ad should be tailored towards adults aged between 26-50 years old. Acquaintance with marketing strategies that appeal to this demographic is a must. Ideal skills: - Strong background in creating captivating online advertisements. - Experienced in marketing to adults 26-50 years old. - Able to showcase previous works that led to measurable customer expansion. If your expertise aligns with our needs, we'd love to hear from you!

Experienced Web Developer for IT Managed Services Company Website Company: Tymor Technologies Description: Tymor Technologies, a leading IT managed services provider, is seeking a highly skilled and experienced web developer to design and develop a professional website that reflects our brand and services. The website should closely resemble the style and functionality of Ntiva, featuring a 3D logo and animations. The website will include over 25 pages of content, each with unique images and content relevant to the IT managed services industry. Key Requirements: Proven Experience: Demonstrated experience in web development, with a portfolio showcasing similar projects. Design Expertise: Ability to create a website with a modern, clean design similar to Ntiva. The site

...Content) Overview: Develop a survey website that allows users to register, upload documents, make payments, and track the status of their submissions using a unique tracking number. Additionally, integrate a WhatsApp or chatbot for customer support. Frontend Development 1. User Interface Design: • Create a responsive and user-friendly design that works on all devices (desktops, tablets, mobile phones). 2. Components: • Homepage: • Engaging visuals and clear messaging to capture visitor attention. • User registration, login, and payment links. • Introduction to the service. • About Us Page: • Detailed information about the company's background, values, and team. • Products/Services Page: • Showcase of offerings with descript...

I'm looking for a talented designer who can create a brand mascot that will represent our shipping company department. Key Requirements: - Mascot Type: Animal Character - Emotion/Trait: Friendliness - Design Format: Both digital illustrations and 3D model The mascot needs to be appealing, friendly, and easily recognizable. I...platforms to promote our services. Skills and Experience: - Proven experience in mascot design, particularly animal characters - Proficiency in both digital illustration and 3D modeling - Ability to capture and convey emotions and traits through design - Strong understanding of brand representation and appeal Your design will play a crucial role in establishing our brand identity and enhancing customer engagement. Looking forward to seeing your crea...

As a service provider for mobile truck tyre maintenance and repairs, I am seeking a knowledgeable freelancer to build a cross-platform mobile application for both iOS and Android. This application is envisioned to transform our approach to maintaining fleets and managing stock, and facilitating seamless communication with our workshop. The application should include the following features: - Fleet Maintenance Organisation: An effective and user-friendly system to manage our service schedules and gather data on both maintained and pending cases. - Comprehensive Service Dockets: Tools to record detailed information on every job, including automatic cell population for standard information. - Stock Management: Features to keep track of tyres and other parts ava...

Dynamic Website for www.fastlinktz.com. Fastlink Tanzania deals with IT Solutions like webhosting, email service, domain registration, software and hardware. Also Fastlink Tanzania has a sister company called Bless Solutions Company which deals with general trade. ref 1. main page: 2. Web hosting/email services: 3. Bless solutions:

My primary objective is to enhance my website's ranking on Google. I have recently upgraded my site and my important keyword rankings are falling far beyond what they were previously despite similar content. I would previously rank above 10 and now up to 59 and it continues to fall. I have installed yoast premium and wincher to monitor. I require deep expertise in improving my SEO. Needs to be executed within a week. Website size is 34 pages and 35 posts roughtly. There are circa 10 main keywords. Key Focus Areas: - In-depth SEO audit and improvement proposal - Keyword research and optimization - On-page and off-page SEO - Contribution to improved user experience Ideal Candidate: - Expert in Google specific SEO strategies - Adept at keyword research tools - Proven track record ...

...developer to create a custom online form on my website using WPForms. The form should save all submitted data to a database. Here are the specifics: - **Export Data:** The form's data should be exported in Excel format. - **Client Communication:** The data collected needs to be sent to the client as a PDF document. - **Form Fields:** The form should include fields for 'Contact Information', 'Service Request Details' and 'User Feedback'. This project also includes the task of taking a form I already have in PDF format, and converting it to a WPForms. Please note that this form is quite complex, so experience with custom fields and complex form layouts is desired. Ideal candidate should have: - Strong command of Wordpress, specifically WPForm...

I'm seeking a design expert to create a clean, minimalist landing page focused on promoting my product/service. Please make sure to integrate the following details about my offerings into the design: - Specifications of product/service - Testimonials/reviews - Comprehensive price list - Terms and conditions - List of services The ideal freelancer for this task would have extensive experience in minimalist design and a keen understanding of marketing fundamentals to optimally position the product/service. The aim is to communicate these details clearly while still maintaining a clean and uncluttered aesthetic. Experience in conversion optimization and user experience principles will also be a significant advantage, as the end goal is not just to inform but to e...

I'm looking for an expert to help configure my Cycleclo...(aimed at running uninterruptible workloads) and the second will be low priority (spot), both using the same VM SKU. In the first instance, I would like to use HB120v2 for the two CPU partitions and the A100 GPU for the two GPU partitions. I would also like to have SLURM accounting set up within the cluster i.e. not using the MySQL service on Azure. Lastly I would like the cluster to have Prometheus/Graphana monitoring capability so that individual users can monitor job statistics. Eventually, we would like users to also be able to interact with the cluster via VS Code and Jupyter. Delivery : within 1 week -- please only bid if you have done this before. Please provide your past experience and any relevant projec...

...contain detailed information such as our company's history, mission and vision, and the products and services we offer. Given that the target audience is our potential customers, skills in marketing and great understanding of customer demographics will be highly regarded. Proficiency in PowerPoint is a must along with the ability to convey complex information in an easy-to-understand manner. A background in corporate storytelling or alike will be a significant plus. Ideal skills include: - Expertise in PowerPoint - Brilliant storytelling abilities - Understanding of customer demographics - Background in Marketing or related field. Your goal will be to present our company in the best light possible, helping us to attract prospective customers. A great ability to...

...using Python with Django framework. The purpose of the dashboard is to monitor a specific service. Admin can create new services or update / delete Ability to add commands to start a service if it crashes by using the commands and notify on successful execution. As well as provide web dashboard for visibility . If this service crashes, the dashboard should send notifications via email and then restart the service. Key Requirements: - Develop a Python-based web dashboard using the Django framework. - Implement a monitor for a specific service. - Configure email notifications to be sent out to a designated email address upon service crash. - Enable the dashboard to automatically restart the service upon crash. Your Experience: - Prof...

I require assistance in viewing and downloading a few specific files from a different computer. Key Details: - The files that need to be accessed and downloaded are primarily documents and payment transfer proofs. - The method of access and download should be via a secure file transfer service. - Security is important. Therefore, the transfer should be password protected. Ideal Skills and Experience: - Proficiency in using remote file access and download tools. - Understanding of secure file transfer methods and experience with password protection. - Keen attention to detail, ensuring that the right files are identified and downloaded. (Images is for illustration purpose only) Name of real recipient will be told.