Hire a Virtual Assistant

Cloud Operation • Experienced worked with the Windows, Linux and/or Sun Solaris Operating System Server. • Experienced in technical leadership in the installation, configuration and implementation of VMware products & technologies. • Involved on troubleshoot and maintain critical production and testing environments. Diagnosed and addressed performance and tuning issues whenever and wherever they occur. Identified reoccurring issues and collaborate with infrastructure and developers team on resolution plan. • Daily work routine is responding to customer inquiries, addressing customer complaints, escalating customer issues to departmental leadership, and providing follow-up communications per departmental guidelines. • Worked in production and non-production environments to meet uptime, performance, cost efficiency and security goals. • SLA and system performance reporting and communication, including root cause analysis and identifying mitigation. • vResource allocations (i.e. vCPU, vRAM, vHDD, vNIC etc.) • Experienced in VMware vSphere 4.x, 5.x components: - vCenter Server - vSphere Cluster settings - vSphere Shared Storage (F/C, iSCSI and NFS) - vSphere Networking (Standard and Distributed) - Host Configuration - HA/DRS/SDRS - Affinity Rules - VM Resources and oversubscription technologies - vMotion, SVMotion - vApp - ESXi Command Line • Blade Server infrastructure experience (Dell/HP/Cisco) • Experience with SRM, vCOPS, and vCM Cloud Network • Troubleshoot issues and support customers escalated through Tier 1 and Tier 2. • Coordinate with operations team to ensure all network systems are properly monitored. • Troubleshoot and diagnose advanced virtualization issues including configuration, storage issues. Provide detailed root cause analysis. • Document design, patch management, administration, upgrades, and security • Experienced handle call escalation support in a service provider environment (evenings, weekends, etc) • Involved cisco nexus 7k configurations. - Layer 2 interface - Layer 3 interface - Feature VPC - VDC - Port channel • Involved cisco UCS network configuration - Configuring vNIC Templates - Configuring Network Control Policies - Configuring Ethernet Adapter Policies - Configuring Vlan • Involved Altor firewall configuration (Juniper network) - Install new Altor firewall for Esx hosts - Modify Altor - Uninstallation • Involved Load balancer configuration (riverbed) - Add new rule load balancer - Monitor load balancer traffic - Provide load balancer monitoring report if client requested. - Stingray Traffic Manager Virtual Appliance 9.1(software)