Hello there! My name is Muhammad Saad and I am an experienced automation consultant in Zoho Desk. I understand the importance of streamlining processes, optimizing workflows, and boosting productivity for your organization. With my experience in project management, CRM, marketing automation, finance, and more, I am confident that I can help you reach an advanced level of automation.
I understand that you are looking to recruit someone for a weekly hour of consulting to help you manage and update the advanced routing requirements for your service desk. I already have existing ticket routing rules in place and I need the expert to review and help customize them further to improve efficiency and streamline operations.
My expertise in automation spans various industries and functions such as project management, CRM, marketing automation, finance, and more. This makes me uniquely qualified to help you reach an advanced level of automation. Plus, with my organizational development consulting experience specifically related to service desk issues such as this one, I am well-versed in the necessary components required for an optimal setup including multiple conditions along with integration of API tools to ensure optimal custom routing.