I explicitly make it a point to always express myself with every medium that is available to me, and I place great importance in finding a good work-life balance. I have always been a team player and most often than not I usually place others’ needs before my own; although, I enjoy the peace of working by myself from time to time. I know how to operate basic MS Office Applications, such as Power Point, Word and Excel, although I admit that I am no expert. Furthermore, I have experience in navigating multiple applications such as ZOHO, Zendesk, Playtech, Pegasus, CRM, and a few internal applications provided by my previous employers. As far as my skills and experience go, I have delved in working for the BPO industry for over ten years which has involved being a CSR (voice, chat and email) for multiple accounts such as gaming, financial, automotive, home improvement services, credit card services, and fraud. My aptitude was exhibited mostly in public relations, problem solving, arts, interpersonal talents, and I am indeed a fast learner in terms of navigation given the proper guidance and opportunity. I am always eager to learn new things and continuously improve on the aspect which is current. I have no qualms in doing what I used to do for a living but my thirst for knowledge is bringing me closer to design, marketing and an interest in basic admin tasks.