Hello,
I have a lot of call center and customer service experience, I am very good at speaking with customers over the phone, through email, and in person. I have experience selling and telemarketing, I have experience in both inbound and outbound as a customer contact agent. I have a very high customer satisfaction rate, and am very patient and understanding to any problems or issues the customer may have.
I have superior research skills, and can produce a formal document based on my research. I am very knowledgeable with Microsoft Office, and can assist you with any documentations, presentations, or spread sheets you require. I have basic business skills, and have helped many companies implement new processes. I am very good at getting things done quickly, and have implemented many time saving processes and procedures. I have management and team lead experience, duties i have been successful with include scheduling, ordering, responding to emails, answering phones, making phone calls, solving client issues, problem solving, implementing processes and strategies, managed customer relationship by ensuring that the customer profile and contact information is up to date in the system and keeping track of sales history to facilitate future orders, boosting the overall efficiency of the operations, bank deposits and float money thereby minimizing the risk of shrinkage and losses for the business.
Thank you, Enjoy the day!