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Drafting Retail Complaints Procedures Document

$30-250 AUD

Closed
Posted 4 months ago

$30-250 AUD

Paid on delivery
I am in need of an expert to help me craft a Complaints Procedure document to outline how customer complaints will be handled in my retail business. An existing procedure is not in place, I need help to ensure that the process is clear, individual staff responsibilities are defined, and complaints are resolved in a timely and fair manner. Specific requirements for the project include: - Understanding of the retail industry and its peculiarities - Ability to summarise information in a clear, concise manner - Experience in writing procedure documents - Knowledge in customer service best practices This project provides an excellent opportunity for those who have a background in retail management, customer service, or policy writing. Your expertise will contribute towards enhancing our reputation for exceptional customer service. My goal is to provide a crystal clear system for addressing complaints that ensures every customer walks away satisfied with how their complaint was handled.
Project ID: 37667539

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27 proposals
Remote project
Active 2 mos ago

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27 freelancers are bidding on average $92 AUD for this job
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Hey, Drawing from over 6 to 7 years of experience in retail management and policy documentation, I am excited to offer my expertise for crafting a comprehensive Complaints Procedure document tailored to your business needs. Having successfully implemented similar projects, I understand the nuances of the retail industry and recognize the importance of a clear, well-defined process to address customer complaints. My future goals for this project involve establishing a systematic approach that ensures transparency, individual staff accountabilities, and timely resolution of complaints. Through concise information summarization and adherence to customer service best practices, my strategy is to create a document that not only meets industry standards but also enhances your business's reputation for exceptional customer service. Please feel free to reach out to discuss the details further or address any questions you might have. Regards, Arwa.
$140 AUD in 7 days
4.8 (42 reviews)
6.8
6.8
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Heya! With over eight years of experience, I am well-equipped to assist you in crafting a robust Complaints Procedure document for your retail business. Recognizing the unique challenges of the retail sector, I will tailor the document to ensure it addresses the specific nuances of your business environment. My approach involves summarizing information clearly and concisely, making the procedure easily accessible and understandable for both staff and customers. My extensive experience in writing procedure documents includes a focus on customer service best practices. I understand the importance of defining individual staff responsibilities within the complaints resolution process, ensuring accountability and efficiency. The goal is to create a document that not only outlines the step-by-step procedure but also reflects a commitment to fairness, timeliness, and customer satisfaction. This document will serve as a valuable resource in cultivating positive customer experiences and resolving complaints in a manner that aligns with industry best practices. Regards, Zohaab.
$120 AUD in 4 days
4.8 (35 reviews)
6.1
6.1
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Good day! I can help you with your document. Please check out my previous work and reviews here on my profile: https://www.freelancer.com/u/sam0023j?w=f&ngsw-bypass= Would you like to tell me about the deadline? Best regards,
$35 AUD in 1 day
5.0 (28 reviews)
5.5
5.5
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Top 1% in Freelancer.com Hi, Greetings! ✅checked your project details: ✅Completed Time: In project deadline We have worked on 900 + Projects. I have 6 + years of the experience in same kind of projects. If you are looking for a true Freelancer, I am the Right person for you. I am available almost 24-7 and am very responsive. I feel proud that I am a trusted Freelancer who pleases almost every single client. You can rest assure, your work will be delivered well in advance of others, with passion and accuracy. I guarantee you instant communication & responses when you need me. Why choose me? I think every client is the reason for my success. I only take projects which I am sure I can do quickly. My Portfolio Items: https://www.freelancer.com/u/schoudhary1553 I would really like to work with you on this project. If interested, Kindly contact me via chat for further details and discussion. Thank you Sandeep
$180 AUD in 3 days
5.0 (17 reviews)
5.2
5.2
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Drafting Retail Complaints Procedures Document Hi, I am a Chartered Financial Analyst who is working in a reputable accounting firm for the past 3 years, thus having great experience of these subjects in the practical world. Now, I am here to help what I have learnt and help others in these subjects. I can help you with; Financial Consulting Standards & Analysis, Financial Accounting and Analysis, Cost Accounting and Balance sheet, Interest Rate Risk Management and Cash Flow Statements, Essay Writing, etc. I also have a great working experience on MC-Graw hill, My lab, Blackboard, Person, Canvas, Willay plus. If you are stuck in your regular works and need help in solving Mathematics & Stats, Financial Accounting, Management Accounting or Finance assignments. Then, you are at right place because I can help you with that. Please message me to get my services. Thank You :-)
$30 AUD in 1 day
5.0 (30 reviews)
4.4
4.4
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Drafting Retail Complaints Procedures Document I am a seasoned MBA writer with over seven years of experience in various writing fields. I have completed thousands of projects, ensuring 100% accuracy and meeting client requirements. You can trust me to deliver plagiarism-free work within the agreed deadline while maintaining your privacy. I specialize in creating diverse content, from assignments and quizzes to business plans, sales and marketing plans, SEO articles, blogs, and more. Feel free to join the chat box and give me a try. I am dedicated to fulfilling and surpassing all your expectations, and I guarantee you won't be let down. I'm looking forward to hearing back from you. It's my portfolio link. https://www.freelancer.com/u/Stopsolution?w=f&ngsw-bypass=
$30 AUD in 1 day
4.8 (22 reviews)
4.4
4.4
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Hi, I can build a tailor-made complaints management procedure along with necessary forms in compliance with ISO standard and Australian best practices. Please reach out in chats for discussion. Thanks.
$120 AUD in 7 days
5.0 (1 review)
3.9
3.9
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Drafting Retail Complaints Procedures Document I have more than 5 years of experience as a professional writer, I have crafted various types of content such as articles, blogs, research papers, reports, business plans, and technical writing. Throughout my career, I have successfully completed over 1500 projects with a 100% satisfaction rate from my clients. I am committed to providing the highest quality work with unlimited revisions until you are fully satisfied. Your satisfaction is my top priority, and I encourage you to view my profile and check out my clients' reviews to see for yourself. Here is my sample work link: https://www.freelancer.com/u/QualityHub Please don't hesitate to contact me if you require additional samples. I guarantee to deliver work that is free of plagiarism and grammar errors, along with a complementary report. Your complete satisfaction is my top priority.
$30 AUD in 1 day
4.8 (14 reviews)
3.6
3.6
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Drafting Retail Complaints Procedures Document I am existing after reading your project details I have completed my MPhil in business administration and I have about 4-year experience in all types of business subjects, science subjects, technical subjects, and engineering too. I have also a good experience in business plans, marketing plans, case studies, financial plans, feasibility studies, articles, blogs, etc. I will provide you with plagiarism-free work with unlimited revision plus a free Turnitin report. Thanks for reading, I am waiting for your response! please go through the link and check my samples: https://www.freelancer.com/u/QuickMent
$30 AUD in 1 day
5.0 (9 reviews)
3.6
3.6
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I am damn sure that I can complete this project "Drafting Retail Complaints Procedures Document" beyond your expectations and within your given time and budget. I am a specialized writer who has been providing professional writing services since 2017 and I have 800+ reviews with 4.8 ratings. In this industry, to produce 100% output the most important thing is the “CREATIVITY” because every time clients demand something “Unique, New & Better”. Since 2017, I have found myself highly creative and this is the main reason for my success because I have achieved the 99% client satisfaction ratio. I have mastered multiple writing skills such as; Investor Ready Business Plans, Pitch Deck Presentations, Financial Models, Feasibility Reports, ATS Resume/CV, Job-winning Cover Letters, Optimized LinkedIn Profiles, White Papers, Grants, Press Releases, Biographies, Speeches, Letters, Website Contents, Articles, Blogs, Book/eBooks, Product Descriptions, and Editing and Proofreading. Please click on the "Award" button to hire me. I am waiting for you, "Thank You"
$30 AUD in 1 day
4.4 (20 reviews)
3.7
3.7
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Drafting Retail Complaints Procedures Document My name is "Usama Safdar" and I am a Ph.D degree holder which means I am highly-capable to tackle this project "Content Editor " with 100 percent accuracy. I am a professional writer with over 6 years of experience in writing; Essays, Research Summaries, Thesis, Dissertation, Lab Reports and Case Studies. I always provide High-Quality Solutions within the shortest possible time with all instructions followed against very reasonable prices. I can manage works even with shortest deadlines like; "2500 words work in just 6 Hours" with very reasonable time. As a pro academic writer I am also familiar with all the referencing styles; such as APA, Harvard, OSCOLA, IEE, MLA etc. I always provide plagiarism-free solutions and as a prove I also provide "FREE Turnitin reports". For Samples, please visit my profile https://www.freelancer.com/u/SolutionMart Please message me to start the discussion. Thank You
$30 AUD in 1 day
4.2 (4 reviews)
3.3
3.3
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Hello, I have a substantial career dedicated to impactful writing, I offer significant value for your complaint procedure documentation. My experience spans corporate and retail environments, providing a comprehensive understanding of the challenges in managing complaints. I bring insights into customer service best practices to create a robust structure for handling complaints. My strength lies in summarizing complex information, ensuring clear comprehension for all staff. Academic experience has honed my structured writing skills, aligning seamlessly with your goal of fair and timely complaint resolution. From understanding retail nuances to presenting information with an accessible tone, I offer a unique blend of skills. Entrusting me with this task allows you to focus on core business functions, while I contribute to enhancing your reputation for exceptional customer service. I look forward to crafting an optimized Complaints Procedure document that positively impacts each customer's experience. Regards, Umber Y.
$30 AUD in 7 days
4.7 (2 reviews)
2.8
2.8
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Drafting Retail Complaints Procedures Document My name is Rabia Faisal, I am working in the writing industry since 2011. During this time, I have served countless clients with a full amount of satisfaction by providing them with TOP Quality Solutions. I have command of all references APA, Harvard, IEEE, MLA & Chicago, etc. I will provide plagiarism-free work with 100 percent accurate grammar within your given deadline. Please message me to get Top Class Services. I am waiting; https://www.freelancer.com/u/TopWritingGuru
$30 AUD in 1 day
4.4 (3 reviews)
2.2
2.2
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As an adaptable and versatile professional, I find that your project dovetails nicely with my skill set, especially given my proficiency in Word. I'm reliable and precise with over 5 years of experience in creating policy and procedural documents. I understand your need for a concise but comprehensive approach to your Complaints Procedures document, one that takes into consideration the specific demands of the retail industry. Moreover, my passion for exceptional customer service aligns perfectly with your goal of guaranteeing customer satisfaction through robust complaint handling procedures. Drawing from my extensive background, not only will I summarize the information accurately, but I will also ensure that it's done in a manner that enhances clarity and transparency, all while incorporating the best practices of customer service. To me, this project is not just another assignment, but an opportunity to apply my skills towards improving a key aspect of a retail business – handling complaints. I understand how detrimental poor complaint resolution can be to a company's image and reputation; which is why I am committed to providing you with a document that sets your business apart by resolving complaints in the most fair and timely manner possible. Give me this chance to use my expertise and together we will create a set of procedures that ensures every customer leaves happy
$30 AUD in 1 day
5.0 (1 review)
1.4
1.4
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I understand the importance of establishing a clear and efficient process for handling customer complaints in your retail business. My Expertise: Extensive experience: I have more than years of experience in crafting and implementing customer-centric complaints procedures for diverse businesses across retail, service, and e-commerce sectors. Deep understanding: I possess a thorough understanding of consumer protection regulations and best practices for complaint handling. Proven results: My procedures have consistently led to increased customer satisfaction, improved communication between staff and customers, and reduced complaint escalation rates. Please, feel free to contact me.
$100 AUD in 7 days
5.0 (2 reviews)
1.4
1.4
User Avatar
Hi! As per your request, I can Write / develop (prepare) Standard Operating Procedures (SOPs) and Policies /Business Process Documentation/ both for the Core (Business) process and the Support Process also process mapping (Preparing flowcharts for process). I have good skills in using Microsoft Visio and Edrawmax software for Drawing, formatting and editing Flowcharts / Swimlanes / cross-functional flowcharts (BPMN) / Process Flow diagrams /Network Diagrams / Organizational Charts. I am well experienced in Process mapping, Document preparation like Standard Operating Procedures (SOPs), Operating Procedures, Policies, Manuals, Forms, Checklists for company documentation and Quality Management System Certificate (ISO 9001) and ISO 22000 Certification. I have previously worked Preparing SOPs for many companies. I have very good computer skills in Microsoft Word, Microsoft Visio, Microsoft Excel, Microsoft Powerpoint software. I also provide document-creating, formatting, editing and redesigning services. I am well-experienced in the field and detail-oriented. I provide fast delivery.
$70 AUD in 4 days
4.3 (2 reviews)
1.7
1.7
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Hi there Inder K.! Your Drafting Retail Complaints Procedures Document is exactly the type of project that sparks my interest and motivates me to get involved. With years of experience in Policymaking, Word and Business Writing, I can assure you of high-quality work that is delivered timely and meets your expectations. Collaborating with you will be a valuable opportunity for my professional growth. Please contact me to discuss more regarding this project. Sincerely, Wilfred
$155 AUD in 1 day
0.0 (0 reviews)
1.6
1.6
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saya ahli dalam penyusunan dokumen dan saya ahli dalam entry data dan saya ahli pembuatan domumen dan saya pandai membuat data entry
$140 AUD in 7 days
0.0 (0 reviews)
0.0
0.0
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As a Grand Canyon University student studying cyber security, I may not have direct retail experience but I assure you that my skills in business writing and depth of knowledge in various fields give me an edge to handle this project. My commitment to executing tasks at the highest level of professionalism guarantees your specific demands will be met. Moreover, my competency in summarizing information in a clear and concise manner coupled with effective communication skills will ensure clarity and comprehension by all team members. Let me bring a fresh, objective perspective to your project. By fusing together my technical knowledge in cyber security with your needs for an efficient retail complaints procedure document, we can create a system for handling customer complaints that is not only fair but also addresses potential security issues. As an aspiring full-time freelancer, I am enthusiastic about taking on increasingly diverse projects such as these to broaden my skill set and better meet clients' needs. I appreciate your consideration and would be delighted to contribute to your company's reputation for exceptional customer service. Let's work together to craft a Complaints Procedure document that sets the bar higher in the retail industry!
$140 AUD in 7 days
0.0 (0 reviews)
0.0
0.0
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I am already having 5 years of experience word . i will complete the work on time with 100% accuracy thak you
$140 AUD in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of AUSTRALIA
Sydney, Australia
5.0
1
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Member since Jan 19, 2024

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