Configuring asterisk work service provider jobs
I am seeking a versatile full stack developer to create a service application analogous to Zepto/Zomato. The application should be web-compatible and display a modern design aesthetic. Key functionality needed: - User and service providers Registration and Login: You should be able to effectively develop a secure and user-friendly registration/login system. - Search Functionality: Crucial to the project is a robust search functionality that provides users with relevant results connecting users with service providers depending upon geolocation. - Payment Processing: The application should include a seamless, secure payment processing system. - Service oriented architecture for plug and play type of services. Completely configurable. - Admin login to monitor fo...
From Germany or Netherlands I'm working on a pr...leaded solder. - Experience: The ideal candidate should have experience in PCB assembly and soldering. - Quality: It's crucial that the resistors are soldered correctly and with high quality, as the functionality of the prototype depends on this. - Quantity: I require 10 PCBs to be assembled in this manner. Shipping: Once the PCBs are soldered, they will need to be shipped via Express courier service. This means that the professional must also be able to handle the shipping requirement. If you have experience with prototype PCB assembly and are confident in your soldering abilities, I'd love to hear from you. Please provide details of your experience, and also let me know your expected timeline for completing th...
I need assistance in creating a Python script that can dial a number through a VoIP service using the VCDial setup I have. The code should also play a pre-recorded message when the call is connected. The operating system I am using is Windows. Key Requirements: - Develop a Python script that can interact with the VCDial setup for dialing numbers. - Integrate the functionality to play a pre-recorded message once the call connects. - Ensure the script can run smoothly on a Windows environment. Ideal Freelancer: - Proficient in Python programming, with experience in telephony and VoIP setups. - Familiar with VCDial or similar systems. - Able to work effectively on Windows OS. - Prior experience in creating automated call systems or call centers would be a plus. My budget is ...
...native Italian-speaker for a part-time customer support role, working cca 1-2 hours a day. Work description and inhouse communication is in English, so you have to understand and be able to communicate with us in English as well. The calls you'll have to make to our customers will be in Italian only. Responsibilities will primarily include: - Managing customer interactions through both email and phone. - Responding within a three-hour window from the time of customer contact. - Primarily handling billing inquiries. The most suited for this role are those with: - Proficiency in Italian - Excellent customer service skills - Experience with billing inquiries - A fast yet detailed approach to their work. Experience in a similar role will be favorably looked u...
I'm looking for a seasoned app developer to create a mobile application that functions similar to Instagram. The app should be compatible with both Android and iOS systems. Key features of the project should include: - Video sharing capabilities - Creation of...registration and Data fetching As for the user interactions, I'd like a direct messaging system for the users to communicate and an option for them to save their favorite posts. People should also be able to view posts they've liked in the past. The ideal person for this job should have extensive experience in mobile app development, particularly with social media applications and video streaming service. Social media integrations, user-interaction features, and UI/UX design is needed, . Meeting is requir...
Hi, Need a web dashboard for admin and customer. I am using 3proxy (Xprox...account balance, Change Password of proxy + Buy 4G Mobile proxies - product variants + Top Up: top up using USDT, Btc, ltc + Setting menu: update user profile, change password, show action history, balance history Ideal skills for this project include: - Proficiency in web development, particularly dashboard creation. - Experience in user management system design. - Knowledge of proxy service management and billing systems. - Understanding customer support and user experience principles. - Strong communication skills to understand and meet my requirements. Open to use prebuild dashboards like adminlte or and integrate the features. Please apply if you are familiar with this requirement.
I'm looking for a creative designer who can create a new logo for my IT company. Here are the details of the project: - The logo should have a simple but attractive design. - I don't want someth...include Blue, Black, and White but feel free to add any other relevant color provisions to enhance the design. - I'd like a logo that I can use on its own and with my company name, which is: "Guillaume Allet - Service informatique".. I would like to receive a logo in : - PNG high resolution - The original AI files so that I can edit them - An SVG file I'm demanding and fair, I'd like interesting proposals and I'll know how to reward him. Attached are my two previous logos, to give you an idea. I DON'T WANT THE SAME, I want a new and interes...
...payment method. there are 3 apps user provider and admin all 3 connected to a website so the changes have to reflect on all ( the code is very clean done by a professional team) we just want it to be suitable for our area local city. there are few other edits we need like adding ability to send Cv to the admin before proivider start work ( the current process is that the provider signs up then admin confirms him then he uploads document but i want it so that he sends documents when doing the sign up. Ideal candidates should have: - A deep understanding of Flutter development - Familiarity with Laravel websites - Proven ability at creating stunning, user-friendly interfaces on both IOS and Android platforms While applying, please share the past work you...
...Preparation Stage: The freelancer will be responsible for identifying and researching all available sources of space debris data, both free and paid. This includes a comprehensive evaluation of data providers to ensure the data's relevance and quality. The output at this stage will be an Excel table summarizing the research, which will include provider names, links to data or registration, pricing (if it is a paid source), additional requirements from the provider, and descriptions of the data. We anticipate identifying up to 10 data providers. 2. Evaluation and Registration: We will evaluate the providers, register for their services, and handle payments if the data is not free. We will then provide the freelancer with access for further data acquisition. 3. Real-T...
Salary 2000 EUR Montly + bonuses I am looking for a native German-speaking individual who can effectively offer customer s...support for my business. Key Responsibilities: - Responding to customer queries over the phone with promptness and professionalism. - Resolving customer complaints while maintaining a positive and empathetic attitude. - Providing information and assistance regarding products to the customers. Ideal candidate's profile: - Proficient in German (native speaker level) - Proven experience in customer service - Ability to manage stressful situations - Excellent communication skills, especially over the phone. If you believe you're a good fit, please make a bid. Looking forward to working with a dedicated professional who can handle our German custom...
Montly Expected Salary 2000-3000 EUR I'm in need of a fluent Polish speaker to take on the critical role of my company's Customer Support Representative. You'll be dedicated to handle product-related inquiries from our valued customers primarily over the phone. Here's what I n...valued customers primarily over the phone. Here's what I need from you: - Polish native or fluency to communicate effortlessly with our clientele - Strong expertise in resolving product-related inquiries, the ability to grasp product knowledge quickly is key - A strong, reliable phone presence is a must, customer interaction is strictly over the phone Ideal Skills: - Deep knowledge of customer service principles and practices - Excellent problem-solving abilities - Proven experien...
...EUR 2000, full time + bonuses. Only Native Spanish speakers from Spain!! As a rapidly expanding company, we are in need of a dedicated Customer Support professional who is a native Spanish speaker from Spain. This full-time role requires an individual who can provide exceptional customer service during afternoon shifts. The compensation package for this role is EUR2000/monthly. Responsibilities: - Responding to customer queries via voice calls and email, ensuring each customer receives top-notch service. - Using the Zoiper platform to manage customer interactions. Ideal Skills and Experience: - Fluency in Spanish (Spain Spanish) - Solid background in customer support, preferably in a phone and email environment. - Familiarity with the Zoiper platform is an advantage. -...
I need 2000 words of quality work related to Computational Thinking.
...platform, incorporating the capabilities of the Perfect AI Software Template. This MVP will validate the concept by offering essential functionalities such as AI-driven funding opportunity matching, interactive user profiling through an intelligent quiz, and efficient application assistance. Scope of Work: The project encompasses the following key tasks: Template Customization: Adapting the AI SaaS Dashboard template to fit the unique branding and functional requirements. Database Integration: Configuring and linking an external Airtable database to import and regularly update a directory of funding opportunities. User Authentication and Profile Setup: Developing secure login/logout capabilities and user profile management. AI Chatbot Development: Integrating OpenAI&r...
...investigation into the issue We will provide a tracking number to each participant，The scale of this task is substantial, requiring 10 people to interact with the customer service representatives simultaneously. The main goal is to prompt China Post to scrutinize the delivery issue, ensuring a comprehensive investigation is initiated. Therefore, the ideal candidates will need to be excellent communicators, capable of relaying the urgency and gravity of the situation effectively. Skillsets and Experiences: - Proficiency in English and Mandarin Chinese is an added advantage - Strong telephone etiquette and customer service skills - Previous experience in handling delivery complaints and issues is highly desirable The urgency of this task cannot be overstated, and I need a...
I need assistance in contacting China Postal Service regarding a package delivery issue. - The purpose of the call is to address a discrepancy in the tracking information. - While the tracking status indicates that the package has been received, it has not actually been delivered. The ideal freelancer for this project needs to have: - US local phone number，Telephone complaints must be made using a local U.S. phone number - Can speak simple Chinese since you'll be contacting the Chinese Postal Service. - Strong communication skills to effectively navigate a customer service call. - Experience in resolving delivery disputes or complaints would be a plus.
...settings, Postgres and MariaDB databases, and PHP 8.2 configuration. Key tasks will include, but are not limited to: - Configuring Plesk for optimal performance, including adjusting server pool size - Identifying and implementing improvements to Postgres and MariaDB settings to reduce slowdowns - Tuning PHP 8.2 to enhance website speed and performance Ideal candidates for this project will have: - Proven experience in optimizing dedicated servers, particularly with Plesk and Almalinux - A solid understanding of database optimization, including Postgres and MariaDB - Expertise in PHP configuration and optimization - Excellent problem-solving skills and the ability to work efficiently to diagnose and resolve performance issues Docker migration from old server all database...
I need someone who can work via anydesk and fix my issues right now my anydesk is slow so you have to be patient while working.
I need a specialised web developer with experience in creating business websites. The main target audience for my website will be the general public. The chief functions my website should include are: - Thorough presentation of product/service information Skills required for this project include a sound understanding of user-friendly interface designing, knowledge related to e-commerce business models, and experience with SEO to optimize browsing. Experience creating business websites will be well-regarded. Availability for continuous site maintenance and updates would be a bonus.
...on-demand telelegal services, for individuals seeking legal advice and small businesses needing legal assistance. Hence, an understanding of how to design these features to cater to this specific audience would be beneficial. Our website services are primarily targeted at Lawyers, Chambers who needs Video call Consultancy Appointment System which is Known as Telelegal and On-demand Telelegal Service for individuals seeking legal advice and small businesses needing legal assistance. Hence, an understanding of how to design these features to cater to this specific audience would be beneficial....
I require an e...Configuration: Implementing critical aspects of SEO configuration such as the permalink structure, XML sitemap, and file. The ideal candidate for this role should have: - Extensive experience with SEO in a WordPress environment - Proven track record in increasing website traffic and improving search engine ranking - Strong understanding of user engagement strategies - Expertise in configuring WordPress SEO components like the permalink structure, XML sitemap, and file. I look forward to receiving proposals from freelancers who can deliver tangible results in optimizing my WordPress website for search engines and user engagement. WHEN YOU CONTACT ME TALK TO ME ABOUT YOURSELF In few words, SHOW ME YOUR BEST JOBS AND RESULTS, otherwise I won't answer.
...Metafields. 6. FAQ Shopify CMS (Content Management System): Utilize Shopify’s CMS features to manage and display frequently asked questions. Metafields or Custom Content Types: Store and organize FAQ data efficiently for easy access and updates. 7. Store Policies Shopify CMS: Use Shopify’s built-in CMS to create, manage, and display store policy pages like privacy policies, terms of service, and more. Static Sections: Implement static sections in the storefront for easy access to policy information. 8. Discounts Discounts API: Create and manage discounts directly through the app. This can include automatic discounts, coupon codes, and limited-time offers. Price Rules API: Automate pricing adjustments based on certain conditions or trigger...
I'm looking for a talented developer or team to craft an omnichannel chat platform designed to streamline communication by integrating it with our existing cloud call center software as a service (SaaS). Our goal is to enhance customer support and engagement by incorporating multiple communication channels into a single, unified interface. **Key Integrations:** - **Messaging Platforms:** WhatsApp, Facebook Messenger, email, and SMS. Additionally, PBX system integration is required to bridge our voice call capabilities with digital communication channels. - **Features:** Essential features we're looking for include: - **File Sharing:** Ability to share documents, images, and videos across all channels. - **Chat History:** Seamless access to previous conversations...
...need to create a windows service constantly checking a .txt log file for preset keywords like "Failed SMTP login" or "Relay attempt" to auto block IP's. This service should auto add/delete a new entry to a existing "inbound windows firewall rule" with the hacker's IP for a specific period of time. A good example or a similar concept could be found here: Some of the settings that I need to control: – Duration to ban ip address (min) – Number of failed login attempts before ban – Whitelist of comma separated ip addresses to never ban – Blacklist of comma separated ip addresses to always ban – Custom keywords, XPath and Regex to parse logs for failed login attempts – No need to restart th...
Assist in writing answers for 3 questionnaires for Grant application criteria for an Allied Health Company demonstrating the company's setup All answers for the criteria's are to be written within 750 word limits each. Assessment Criterion 1: Service delivery [750 word limit] Describe how your organisation will deliver the services in the identified ACPRs in the application. Assessment Criterion 2: Stakeholder Engagement [750 word limit] Describe how your organisation will cultivate or expand links with other service organisations, infrastructure and resources, including the Regional Assessment Services (RAS) and other relevant specialist services e.g. dementia supports. Assessment Criterion 3: Efficient and Effective Use of Grant Funds [750 word limit]
About Us: We are the premier direct importer of pool heat pumps, offering unparalleled pricing directly to end customers. Through bulk purchasi...needs and the ability to tailor sales approaches accordingly. • Self-motivated and results-oriented, with a drive to exceed sales targets and deliver exceptional customer service. • Familiarity with CRM software and sales tools is a plus. • Passion for our products and dedication to promoting our unique value proposition. Benefits: • Lucrative commission structure with unlimited earning potential. • Comprehensive training and support to equip you with the knowledge and tools needed to succeed. • Opportunity to represent an industry-leading brand with a reputation for quality and innovation. • Flexible s...
I have ongoing work related to our previous project 'Brochure Design for Digital Platforms'
I need a reliable expert to develop a functional, us...functional, user-friendly trade website specifically for plumbing services. This platform is intended to provide a marketplace where users can offer and request various plumbing services. Key functionalities should include: - Service listing and search - User registration and management - Service rating system - Secure payment processing Ideal freelancers for this project should have: - Proficient skills in website development and design - Solid track record providing e-commerce solutions - Understanding of best practices for user experience - Prior work in the service industry is an advantage. Looking forward to collaborating with a professional who shares the same vision. Let's create a hub of rel...
...online platforms to identify and connect with prospective clients. Customized Solutions: Tailor our products/services to meet the specific needs and challenges of each prospective client, demonstrating our commitment to delivering value. Relationship Building: Cultivate strong relationships with key decision-makers through personalized interactions, effective communication, and exceptional customer service. Value Proposition: Clearly articulate the unique value proposition and benefits of partnering with our company, emphasizing our expertise, reliability, and commitment to client success. Follow-up and Feedback: Regularly follow up with prospective clients, address any concerns or queries, and solicit feedback to continuously improve our approach and offerings. Measurement and E...
As an individual with a strong online presence, I am looking to enha...Brand-related Keywords: My ambition is for my brand to be synonymous with the products we offer. Hence, ensuring it appears prominently in search results is of top priority. - Service-related Keywords: The services I provide are unique and I want them to be reflected as such on search engine results. Given that there's no immediate deadline, the emphasis should be on delivering a detailed and comprehensive strategy that will yield long-term results. Ideal candidates would have relevant experience in SEO and backlink management, along with a proven track record in improving website ranking using brand and service related keywords. Patience and persistence, given the lack of a set time limit, would ...
...realistic animations. The primary goal of the animation is to showcase my product or service to a young adult audience. Key requirements: - High-Quality Animation: The animation must be extremely detailed and realistic to appeal to young adults. - Showcase Product: The video should effectively display the key features of the product/service in an engaging manner. - Fast Turnaround: I'm looking for a freelancer who can deliver this project quickly without compromising the quality of the animation. Ideal Skills: - Prior Experience: Previous experience in creating realistic 3D animations for advertising purposes is a big plus. - Attention to Detail: A keen eye for detail and a commitment to delivering high-quality work. - Creativity: Ability to come up with inno...
Copy and paste content into figma template and build out pages for a new website. Change colours and font to match colours in branding Template: 8 Pages - Landing Page - Services Overview - 5 Service Pages - Contact Us Page
I am seeking an assistant who has extensive knowledge and experience in the mortgage industry, along with an exceptional track record in the area of customer service. Key Job Requirements: - Past administrative work in the mortgage sector - Proficiency with mortgage processes and terminologies - Outstanding customer service skills Ideal Skills and Experience: - Proven experience as a mortgage broker admin - Mastery of customer service principles and practices - Familiarity with mortgage industry concepts, practices, and procedures This role calls for a professional that can jump right in without the need for extensive training. It's sophisticated, demanding, and rewarding - fit for an individual who knows the ins-and-outs of mortgage and values custome...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&...
I'm searching for an experienced Laravel developer to construct a site in two stages. This stands as a Software as a Service (SaaS) project designed to aid with product uploads onto e-commerce and marketplace platforms. Site will need to be built in Laravel using the blade framework and tailwind. It will include integrations with and I have provided a fill project outline so please ensure that it is read before bidding as i need the costing in 2 parts. The cost for stage 1 and cost for stage 2 as we would like an MVP of the product first. Please ensure that your bid has the cost of both parts but in the description include the split between both parts and the hourly rate.
I am seeking a uniquely skilled developer to create a dynamic logistics application. The primary function of this app is to manage service logistics, enabling efficient assignment of tasks to technical teams. As the demands on the system will be varied, the selected expert should ideally have a strong command of angular 17 for frontend development, and Postgres for backend purposes. Core functionalities: - Service Creation: The app should enable the initiation of services. - Automated Service Assignment: The app should come with an in-built mechanism to assign services to the technical team based on their current availability. - Urgency-based Ranking: Prioritize assignment of services according to urgency, working on a first-come-first-serve basis. Preferred Skil...
...goal is to manage service logistics from requesting to delivering. Some key features I need are: - User Management: Implementation of user registration/login, user roles, and permissions, and user profile management are essential. - Service Request Management: An efficient system for creating new service requests and assigning them to specific users or teams. Furthermore, being able to track the status and progress of these service requests is crucial. - Real-time Notifications: The applications should notify users in real-time as changes or updates are made. Advice on the best technologies to use for these functionalities is also needed. Ideal candidates for this job have experience building similar web and mobile applications and have a solid understand...
Description: I am launching a trauma-informed care workshop targeting employees from nursing homes, assisted living facilities, home healthcare, and social service sectors. This pilot workshop aims to test the market viability and gather participant feedback. I am looking for a marketing freelancer experienced in the healthcare or social services sectors to manage and execute the participant recruitment process. Responsibilities: - Develop and implement a marketing and recruitment strategy. - Create and distribute marketing materials, including digital flyers, email campaigns, and other promotional content. - Set up and manage a simple landing page with registration functionality. - Direct outreach to potential participants and manage registrations. - Provide weekly updates on recr...
I require a highly functional app primarily for managing service logistics and requests in real-time. The key functionalities would include: - Request Management: This will entail form creation for service requests, tracking these requests, and a streamlined approval process. Effective management of this will be crucial. - Service Logistics Management: This involves scheduling services meticulously, optimizing routes for efficient service delivery, and continuous tracking of services. Knowledge and proficiency in Laravel 10, PostgrestSQL 16, Ionic 7, and Angular 17 would be vital for this project. Notifications should update in real time to reflect status changes. I'm keen on an easy to navigate administrative panel for the web application. The mobile ap...
I am looking for an expert developer who possesses an in-depth understanding of Java multi-threading, specifically the Executor Service method. The main task involves partitioning a loop in a program I'm currently working on. Key Responsibilities: - Understand and modify my existing Java code - Partition the given loop to enhance performance by effectively spreading the workload across different threads - Use the Executor Service method as the default way for threading Most importantly, to be considered for this project, applicants should highlight past roles or projects where they've successfully implemented a similar Java multi-thread solution. Additionally, having an excellent grasp of loop partitioning for performance enhancement will be a considerable ad...
Updates 20/4/2024 Contest Guaranteed I'm excited to share that we're open to all designs, especially those that incorporate aluminum work. We're also open to using other colors, such as blue About the Company Veralux Inc. is a leading provider of aluminum extrusions and glass building solutions. We are committed to providing our customers with high-quality products and services that meet their specific needs. We are also committed to innovation and are constantly developing new products and technologies to meet the ever-changing needs of our industry. About the Competition We are excited to announce a logo design competition to find a new logo for our company. We are looking for a logo that is creative, unique, and that represents our company's values of...
As an organization, we aim to significantly boost our network security. Thus, we're seeking a skilled professional capable of: - Configuring firewall - Implementing an effective Intrusion Detection System - Establishing secure remote access Unfortunately, we skipped out on specifying our preferred secured remote access service and the size of our network infrastructure during the initial stages. However, we encourage applicants to be fully versatile with VPN, SSH, RDP, and to be equipped to handle infrastructure of various sizes. Prior experience with these areas will be advantageous. Do you have what it takes to help us execute a thorough network security overhaul? If so, we want to hear from you!
As an experienced WP specialist, I am looking for a skilled consultant to help with a project regarding my website. I have Google Analyti...Platform (CMP) via Google Site Kit to ensure I'm compliant with various privacy regulations. Key tasks may include: - Rebuilding Google Analytics to focus on tracking website traffic - Integrating a Consent Management Platform (CMP) via Google Site Kit Ideal skills for this project include: - Strong understanding of Google Analytics - Expertise in WordPress - Experience with integrating and configuring a CMP - Proficiency in setting up Event tracking in Google Analytics - A fully operational Google Analytics setup via Google Site Kit on WordPress. Your bid should include your relevant experience and clearly outline how you would approa...
We are using an online field service software platform called Uptick for our field technicians to carry out inspections of fire systems. The online software we use generates a PDF report based on the field technician inputs. We have access to the CSS/HTML/DJango source code to modify the PDF output. We require a developer who will work with us to generate a PDF output based on our design by modifying the existing source code. Please note: The developer must be willing to discuss the project via [Removed by Freelancer.com Admin for offsiting - please see Section 13 of our Terms and Conditions] so that clear instructions can be discussed as to the required PDF output.
It is step by step guide on how we work as a business to service our clients. This will be shown to potential clients need it to be more engaging. Visual design, Layout and formatting, Graphics and images
I'm seeking a talented social media expert to help me grow my Instagram account. We are a licensed Psilocybin Service Center in Oregon. We need more of an online presence in general and are open to ideas. Need content posted and engagement for sure. The is a wide range in our demographics. Mostly being mushroom-friendly audience. Key aspects of the project include: - Crafting engaging content: You should be able to create compelling, relevant and shareable content that aligns with my theme of inspirational quotes. - Boosting website traffic: Your strategies should be geared towards increasing the number of visitors to my website. - Understanding target audience: A good understanding of middle-aged adult demographics is necessary. You should be able to tailor content to suit t...
I require an proficient developer to create a script that can send out automated emails through Gmail. This task should be accomplished with an appropriate scripting language for Gmail's environment. Key Requirements: - Send out notification emails. - The notifications will be for scheduled reminders and service status updates. - Targeted audiences are all users and selected groups. Relevant skills include proficiency in JavaScript (as Gmail Scripts commonly employs this language) and familiarity with Gmail's API. Knowledge of handling scheduled tasks and interaction with user databases is also beneficial. In short, I'm looking for a coding and Gmail expert who can automate the process of sending important reminders and status updates to our users. The system shou...
...The goal of the video is to promote a product or service, so your work must be adapted to achieve this goal. - The target audience for this project is adults, so the style and content of the animation must be suitable for this demographic. - Audio narration is still in process, but our market is based on the same thing that this application does, for the Latin American market. - In short, we are looking for an animation that is very similar to the attached video, since the narration will be very similar as well. - If the animator requires the script in the language necessary to understand the content, please indicate it in the offer or send a message. If you have a strong portfolio of similar work and understand how to create engaging content for
