How to respond to an unhappy customer email jobs

I'm in search of an experienced web developer to create an e-commerce website modeled similarly to Zara's. Key components of this project will be: - Product Catalog - Integrating a visually appealing and easy-to-navigate product catalog is paramount. Each item in the catalog should be accompanied by a detailed description, high-resolution photos, and customer reviews to provide comprehensive data for our clientele. - Product Sorting - An intuitive and user-friendly sorting system needs to be developed. Visitors to the site should be able to filter and search for products by category and price range. Exact requirements: 1. Home Page exactly same - with hamburger 2. ⁠Product page customization 3. ⁠some ...

As an individual who is anticipating the development of a comprehensive and efficient CRM system, I'm seeking a skilled programmer with extensive experience in Next js and Django. The system needs to bolster my business by facilitating: - Customer Management - Task Management - Reporting and Analysis - Comprehensive Accounting - Inherent Billing Solution It's crucial that the system seamlessly integrates with existing office applications and third-party billing software. Your proficiency in integrating software systems will be a deciding factor in this project. Your inventive approach combined with compatible experience stands a chance to fulfill this task to the optimum.

...need an experienced hand to create an online Amazon Store where I can sell both ovulation and pregnancy tests. Since these products are already in New Zealand FBA, your task will be focused on setting up a viable and attractive online platform for selling. The store needs to be designed to appeal to individuals seeking pregnancy. This target customer base requires an easy-to-navigate, professional, and trustworthy store environment. Also sorting out FBA from Amazon. I’m in the making of having a GS1 barcode. Key tasks and requirements: - Amazon Store setup - Product categorization - Implementing an appealing design Ideal candidates will have: - Experience in setting up Amazon stores - Understanding of the heal...

...a database startup called and we need to write articles comparing the architecture of our database with other popular analytical databases. We also need some articles related to our customer success and use cases. The objective here is to craft articles that spotlight and explain the differences in the architectural methodologies between our startup database, , and other well-known analytical databases - specifically Cassandra, BigQuery, Snowflake, and Redshift. Key Responsibilities: - Research, understand, and articulate the distinct approaches of and the other specified databases - Translate complex concepts into clear, concise, and reader-friendly articles Ideal Candidate Should Have: - You need to have very deep expertise in databases and dist...

I need a personal assistant for internet research and data entry. The primary tasks will be market research and data collection, focusing particularly on customer demographics. Key Responsibilities: - Conducting market research - Collecting data from industry-specific websites - Focusing on customer demographics Ideal Candidate: - Proficient in internet research - Experienced in data collection - Skilled in market research - Familiar with customer demographic analysis Familiarity with using Google and industry-specific websites for data extraction purposes is a plus. The candidate should be detail oriented, organized, and able to deliver accurate, well-structured data on time.

I'm in need of an expert to create an engaging, efficient and secure ecommerce website for selling physical products. The website should be built on WordPress platform. Key expectations include: - Ability to list, categorize and manage physical products efficiently. - Integration of payment methods including Credit Card, PayPal, Cryptocurrency, Mpesa, Sasa pay, and Stripe. - A safe and secure platform to retain customer confidence and protect sensitive payment data. Ideal skills and experience: - Extensive experience with WordPress ecommerce website development. - Proven ability to integrate multiple payment gateways. - Knowledge about cybersecurity best practices for an ecommerce website. This project requires a keen eye fo...

...Description: Forget Me Never Media offers a one-stop-shop approach to marketing solutions for small to medium businesses. We are passionate about finding solutions that help businesses grow to their fullest potential and we need your help! Role Description: We are looking for fully remote appointment setters who are excited to make outbound cold calls to US-based businesses and set appointments, applicants must be fluent in English and available to call during standard US Business hours. We provide leads for you to call, you just have to dial. We do have scripting that you are welcome to use or, of course, you are welcome to come up with your own. The role requires excellent phone etiquette, strong communication s...

Seeking a professional telecaller to deliver top-notch customer support to our valued clients. Your main responsibilities will revolve around providing customer support through various communication channels including phone calls, emails and live chat. Key Responsibilities: - Assisting customers with their queries and providing solutions - Offering technical support and troubleshooting where necessary - Managing order tracking and ensuring timely updates to customers - Handling returns and exchanges queries in a professional and efficient manner Ideal candidates for this role should have: - Proficient experience in customer support or similar roles - Excellent communication skills - Ability to multitask and manage various communication...

Task 1: The first task is to fix paypal. when u left it, it was working but no payment confirmation. i hired another developer and he tried to do something but made it worse. so the only task for now is to get it back to how it was when u were working on the fixes. when i customer pays through paypal, he should get booking order email, even if the payment didnt go through. so just like before. Task 2: the other thing, the privacy policy, when someone clicks on the page, it shows empty page.

...need a seasoned SEO strategist to help increase organic traffic, improve keyword rankings, and boost conversion rates for my website targeting local customers. The project entails focusing on the following types of content: - Blog Posts: We aim to create engaging, relevant blog content to attract and retain our target audience. - Landing Pages: Our landing pages need optimization to ensure they are not only search engine friendly but also conversion-oriented. - Internal Services Pages: Enhancing our internal services pages is crucial to our SEO strategy for better visibility among local customers. The ideal candidate should have a strong background in SEO, particularly with local SEO, content creation, and conversion rate optimization. They should be...

I'm looking for responsible individuals to assist with food delivery. I expect professionalism and excellent customer service. Key Responsibilities: - Prompt and safe delivery of food orders to customers - Excellent communication with clients and the ability to convey feedback to me Ideal Skills: - Experience with food delivery is a plus - Strong knowledge of the local area - Good communication skills and customer service orientation You'll be using a custom mobile app for receiving delivery requests. The app has GPS tracking, so you can navigate the best routes and ensure timely deliveries. You must have a smartphone to effectively use the app.

...requires tracking of specific UTM parameters including Source, Medium, and Campaign on my Shopify website. Also, the successful candidate would connect Google Analytics and Facebook Pixel to track defined actions, which include product purchases, add to cart activities, and newsletter sign-ups. Your responsibility would be showcasing your data analysis finesse and significantly contributing to us understanding our customer journey even better. Skills and experience needed: - Shopify mastery - In-depth understanding of UTM parameters - Proficiency in Google Analytics and Facebook Pixel setups - Ability to seamlessly integrate data with Shopify - Track record in uncovering valuable insights through data monitoring....

We're in the market for a chatbot expert to guide us to the right chatbot solution for our website and help us implement it. Here's what we're looking for: • Chatbot Recommendations: We don't have a specific chatbot platform in mind yet, so we'll need your advice to help us pick a solution that is well-matched with our website's needs. • Multi-Purpose Chatbot: The chatbot's main purpose will be answering customer queries, but we'd also like for it to filter requests to specific emails and capture leads. • Request Routing: We want the chatbot to filter and direct requests to specific emails based on certain criteria or questions. Ideal Skills: • Proficiency in using and i...

I'm in need of a freelancer who can assist me in distributing an email-based survey aimed at collecting customer feedback. Your role would be to ensure the survey reaches a wide audience and generate a substantial number of responses. Specifically, this project entails: - Distributing the survey through email. - Monitoring the distribution process to ensure it reaches a substantial number of customers. - Ensuring that the survey is distributed in a manner that encourages a high response rate. The ideal freelancer for this project should have: - Previous experience in email-based survey distribution. - A keen understanding of customer feedback collection. - Excellent communication skills to engage with customers effective...

...business, I am seeking a freelancer to help me integrate about 20,000 products into my Shopify store. This is a large project and requires meticulous attention to detail and accuracy. Key Requirements: - The products are to be adapted from a physical catalog (PDF File), which means you will need to carefully transfer product descriptions, images, and other relevant information to the online store. - You will be responsible for integrating these items into our existing product categorization structure. This will involve the application of existing tags, collections, and categories as appropriate. The ideal freelancer for this project should have: - Prior experience with product catalog integration for e-commerce platforms, particularly Shopify. - Exce...

...looking for a dedicated professional to manage my Amazon Seller Central account. Key Responsibilities: - Inventory Management: Ensuring that our inventory is always optimized, with timely restocking and minimal stockouts. - Sales Analytics: Analyzing sales trends, customer demographics, and making data-driven decisions to improve our sales performance. Ideal Skills and Experience: - Proven experience in managing Amazon Seller Central accounts. - Expertise in inventory management, with the ability to predict and prevent stockouts. - Proficiency in sales analytics, with a focus on interpreting sales trends and understanding customer demographics. - Strong communication skills and the ability to work collaboratively with a team. - Knowledge of t...

I want all funeral directorss email addresses scraped from All send on a spreadsheet with Names, phone number, city and email address Price for all contacts from the site PLEASE PROVIDE PRICE TO COMPLETE THE JOB. DO NOT MESSAGE FOR A CHAT DO NOT BID A PRICE THEN ASK FOR A HIGHER PRICE Feedback will be left according to quality of work.

...looking for a skilled email marketer to craft and send out an introductory email on behalf of my company to over 200 email addresses. The email needs to be personable so we can work together on that. The main goal of this email campaign is to establish partnerships and collaborations with organizations in the education sector. Our specific target audience is: - law schools - Those interested in enhancing their offering through educational platforms (so I'm open to suggestions beyond what I already have) The ideal candidate should have: - Proven experience in email marketing and partnerships - Excellent written communication skills Your responsibilities will include: - Crafting a compelling ...

I need a 4X6 flyer designed for my plumbing services business. I'd like the design to reflect the following: - **Color Scheme**: Incorporating Blue, Bourbon Orange, and White. - **Content**: The flyer should mainly focus on the services I offer. I've attached a photo of the logo design. I dont have the file so ill need it vectored. Id like to make the pipe a burnt/ bourbon orange and keep the blue water coming out of it. Ready Rooter Group Hours: M-F: 8am-8pm Saturday: By appointment only Sunday: Emergencies only Make pipe bourbon orange Slogan: "Ready to keep you flowing" -Sewer -Excavating -Jetting -Plumbing repairs -Clogged drains Readyrootergroup@ 313-999- Color scheme Lions Blue, White, Orange Dig ups starting at $1800 Back water valve spe...

I'm looking for an individual or team experienced in wholesale sales to help me grow my business. Key Responsibilities: - Expand my client base by targeting other organisations and businesses - Promote and sell our range of hygiene products, specifically cleaning supplies Ideal skills and experience: - Proven success in wholesale and B2B sales - Knowledge of the hygiene industry, particularly cleaning supplies - Experience with third-party platforms for inventory management Your goal is to increase sales and drive growth. Your ability to leverage an existing network and establish new relationships will be paramount. If you have a track record of achieving sales targets and building a customer base, I'd love to hear from you.

I need a robust application to manage my airport pickup and dropoff service. The application needs to run on either the web or Android platforms. It must allow our drivers to submit GPS logs and photographs as proof in case a customer does not show up at the pickup point. The ideal freelancer for this project should have experience in developing similar solutions and have a strong background in web or Android development. A good understanding of GPS technology and image submission will be a plus.

I am seeking a multi-talented individual or team to assist me with various tasks related to video creation, marketing strategy, and social media management. Key Responsibilities: - Video Creation: I need engaging and high-quality videos to be produced, which will help to promote my brand and potentially demonstrate my products or services. - Marketing Strategy: I require a professional who can drive my marketing initiatives forward, developing and executing creative strategies to maximize brand awareness and customer engagement. - Social Media Management: I need someone who can help me maintain an active social media presence, engaging with my target audience and fostering a positive brand image. Ideal Candidate: - Experience in video p...

I am seeking a well-experienced developer to facilitate flawless integration between Magento 2 and Netsuite using Celigo. This project primarily involves comprehensive order, inventory, and customer synchronization as well as product. Key Features: - Real-time synchronization must be the standard for all data effectively relayed between Magento 2 and Netsuite. - In instances of data discrepancies, Netsuite should be the primary source of truth. Required Skills & Experience: - Proficient in Netsuite and Magento 2 integration - Proven experience in real-time data sync operations - Knowledgeable in handling data discrepancies and ensuring data accuracy. - Celigo experience is required All flows are setup just need some adjustments and troubleshooting

PART A: Preparing for Research Report Use a Q-chart as a tool to help you develop at least 10 research questions that you may want to explore. Try to create a variety of different types of questions from the different quadrants of the Q-chart so that you can consider questions from different angles. Submit it to your teacher for feedback. PART B: Novel Reflection Please note, that this reflection is not connected to your research report. You will continue working on the report throughout the rest of this unit. This reflection is meant to help you consolidate your thinking about the final part of the novel. In a reflection post of approximately 250-300 words, respond to the following prompt: Now that you've finished your novel, id...

As our virtua...who's well-versed in job posting, messaging on a daily basis. Here's an overview of the tasks and requirements: - **Tasks:** - Daily job posting: Your primary duty will be to post job openings on LinkedIn once per day. - Messaging: As an efficient communicator, you'll be required to respond to messages daily. - **Frequency:** - The job postings and messages need to be managed on a daily basis. You should be prompt and consistent in your work. Ideal candidates for this position doesn't need any experience for this role, virtual assistant roles, or similar. Also, proficiency in LinkedIn is a must. I'm looking for someone who can represent my brand professionally through their communication. ...

Seeking skilled videographer to produce engaging, testimonial-style monologues with our clients. These videos will serve two key purposes: they will build trust with potential customers and enhance the credibility of our business. The ideal candidate will possess: - Experience in conducting and filming video testimonials - Ability to create enticing stories around customer experiences - Proficiency in editing videos for clarity and engagement This project offers a unique opportunity for those looking to apply and improve their video production skills within a business setting. Standout videos could make a real difference in our customer relations and business enhancement endeavors.

I am in urgen...promotions. - Managing inventory and sales on a day-to-day basis. - Handling customer queries and ensuring timely responses. - Implementing SEO and marketing strategies to boost sales. - Generating reports and offering insights for growth. Ideal Skills and Experience: - Prior experience in managing seller accounts on Amazon, Flipkart, Ajio, Myntra, Snapdeal, and Shopclues. - Proficiency in e-commerce tools and platforms. - Strong understanding of SEO, digital marketing, and customer engagement. - Excellent communication and problem-solving skills. - Ability to work under tight deadlines and changing priorities. The project is of utmost urgency and I am looking for an immediate start. If you have the necessary skills and experience...

Generate Exe from Python Source Code and How to Backup Files from Pythonanywhere. I need someone who can just put the Icon on the Code of Python and generate the EXE from Python Code and also how to backup all files from PythonAnywhere.

I'm in need of a proficient PowerBI analyst who can effectively connect to different data sources: Excel spreadsheets, SQL database, and CSV files. Your tasks involve creating detailed reports and conducting: - Sales performance analysis - Financial dashboards - Customer segmentation I have a preference for Bar and Pie charts in the visualization of these reports. Ideal applicants should have valuable experience in these fields and have an innate knack for making data comprehensible. Excellence in the mentioned chart formats is paramount. Having a solid background in Excel, SQL and CSV data manipulation will be a plus.

...existing website. The goal of this project is to enhance the site's overall look and feel and to improve its functionality. Key Features I Need: - Integrated Inventory Management: I need the website to efficiently manage my inventory to ensure that orders can be fulfilled promptly. - Seamless Order Processing: It is crucial that the order processing is smooth and hassle-free for my customers. - Customizable Product Options: I need the website to have the capability to offer customizable product options, boosting customer satisfaction and sales. Your responsibilities will include: - Redesign and rebuild the website using NetSuite and WooCommerce. - Ensure the new website is visually appealing and easy to navigate. - Implem...

I'm having trouble with the Apple Pay token not returning correctly within my Ionic application on iOS. It seems to be a recurring issue and I need an experienced developer to come in and fix the problem. This is my code googleApplePay() { var totale = (); ["ApplePayGooglePay"].canMakePayments((r) => { var request: any; if(('android')) { request = { merchantId: , purpose: "Pagamento per l'ordine di ForToGo #" + , amount: totale, countryCode: "IT", currencyCode: "EUR", gateway: "stripe", gpMerchantName: "ForToGo", gpMerchantId: "BCR2DN4TYSRJ332I" };

I will continue to run and optimize high-converting Google ads and meta ads campaigns to increase conversion rates, boost customer engagement, and increase sales.

I'm seeking a skilled commission-only sales representative to help me sell our services to small to medium-sized businesses. / Create B2B relations in UK and US Key Responsibilities: - Responsible for generating leads and converting them to customers - Develop and maintain customer relationships - Achieve sales targets and KPIs - Represent the brand in a positive and professional manner Ideal Background: - Proven track record in software sales - Knowledge of small to medium-sized business dynamics - Strong communication and negotiation skills - Self-motivated and target driven This role is entirely commission-based, offering a generous commission structure and the potential for high earnings for the right candidate.

I'm looking for an expert in both written translation from English to Swahili and voiceover work. The project involves about 8000 words. kindly respond with your voice sample. Key Responsibilities: - Accurately translate the text provided from English into Swahili - Provide a male voiceover for the translated script This work will be used for a business presentation, so it is crucial that the translation and voiceover are professional and of high quality. Ideal Candidate: - Fluent in English and Swahili - Previous experience in translation and voiceover work - Experience in business or corporate translations would be a plus - Excellent communication and presentation skills. Looking forward to receiving your proposals. Only native profiles please n...

...skilled individual to conduct a thorough product research for my convenience store. Key Requirements: - Your task will involve researching three main product categories - food and snacks, beverages, and household essentials. - I'm looking for both popular and niche products. - Your primary goal will be to help me identify the best-selling items within these categories. - unique Ideal Skills and Experience: - You should have a proven track record in product research, especially within the retail industry. - Strong knowledge of consumer behavior and market trends in the FMCG sector is a plus. - Previous experience in identifying best-selling products and an understanding of niche markets would be highly beneficial. This project will require a deep underst...

I'm looking to build a loyalty app that can be utilized across multiple industries. While I've missed providing specific features, target audience, and user interaction details, my aim is to create a versatile SaaS solution. with same idea in Key requirements: - Development of a user-friendly, scalable, and secure loyalty SaaS platform - Integration of points-based reward system - Provision of customer analytics and insights for business owners - Consideration of various target audiences including retail, restaurants, and service providers - User-friendly interface for both customers and business owners - Integration with Apple wallet and Samsung pay The ideal freelancer for this project would have: - Proficiency in SaaS software development, p...

I'm in need of someone who can skillfully tweak my OKI C711 laser printer for roll-to-roll printing. Now max lenght print is optional 1,3m paper, we want up to 150meters, print repeatable images. I don´t know if it´s firmware/software, new hardware or both. to make it print on continuos media from multitpurpose tray. Who can help with this task please respond me!

I'm looking for an experienced Community Manager to focus primarily on two of our main platforms: Facebook and Instagram. Key Tasks Include: - Developing fresh and engaging content - Managing ad campaigns effectively The ultimate goal of this project is to generate leads and increase our customer base, so experience in conversion optimization strategies is a plus! Ideal Candidate Skills & Experience: - Proven track record in community management - Excellent content creation abilities - Experience in managing social ad campaigns - Proficiency in lead generation tactics Your success in this role will directly impact our company's growth, apply now to be a part of our exciting journey!

Scope of this project: Authentication - Ensure proper authentication for our domain by setting up SPF (Sender Policy Framework), DKIM (Dom...project: Authentication - Ensure proper authentication for our domain by setting up SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting, and Conformance) records. Lead Email List - Collect active leads/emails from LinkedIn/other sources Opt-in Subscribers: Should make people/contacts opt-in for subscription Test Emails: Before sending large email campaigns, send test emails to ensure they are landing in the inbox or spam folder. Engagement Metrics: Should set dashboard or portal for us to monitor engagement metrics such as open rates, click-thro...

Hi Ankit S., I noticed your profile and would like to offer you my project. We can discuss any details over chat.

I'm looking for a talented developer with experience in HTML and inline CSS. I have two pages of text content in PDF and Word format which need to be artfully converted to HTML for email distribution. The critical specifications for this project are: - Efficient use of HTML tables to structure content - Inline CSS for styling to maintain presentation across various email platforms - No need for responsive design due to the email context

I've got a clear goal in mind: To design a Podia homepage that effectively attracts new customers. · What the Job Entails: This is not just about graphics and layouts. The importance of content cannot be overstated. Core components of this homepage will include clear and concise product descriptions with engaging photos. In addition, the power of social proof can't be ignored, which is why I want to feature testimonials and success stories prominently. I am looking for someone to: - design a homepage and 2 programs/sales page on Podia - set a payment page for pre-sale and regular sale for a program on Podia - move domain from my old wix to new podia (domain is still be on wix) - migrate mailist from mailchimp to podia Right now I ha...

...urgently require a freelancer to create a logistics management system for my business. The system must address the issues I'm currently facing with tracking shipments and managing inventory. Key Points: - The system should be able to efficiently track shipments and provide real-time updates. This is crucial to improve our customer service and overall business operations. - The inventory management module should be effective and user-friendly. As a business with 18 warehouses, we need to ensure all stock levels are accurately and efficiently maintained across all locations. Skills and Experience: - Proficiency in logistics software development - Strong understanding of inventory management systems - Prior experience with large warehouse networks ...

I am looking for an expert with experience in integrating multiple delivery service providers into a single platform for my grocery business. The integrations we require include: - Ekart Logistics - Ecomm - Delhivery - Other delivery service providers operating in India The key features we expect from the delivery service include: - Real-time tracking - Delivery time estimation - Customer reviews and ratings I need someone who is skilled in system integration, has experience with delivery service providers, and has a creative approach to problem solving. The goal is not just to integrate these services, but also to understand their operational inclinations so we can optimize for customer satisfaction. The ideal freelancer should have a backgro...

I need an expert WordPress programmer who can create custom functions for my website. Currently, I need to fix two things: I have a list of offers in the hotel tab of each individual hotel, and I want to open them using a custom button rather than the native link of the accordion. If I post an offer for a hotel, that offer should only be visible for that specific hotel. However, at the moment, it is shown in all hotels, even though I select the hotel to associate these offers with from a select box in the control panel during the posting phase. This involves creating custom queries for WordPress. I usually use PHP/MySQL, but for this new version of the site, I am using WordPress. The total budget is 15 USD it's not a demanding job for an ex...

I...social media manager to handle our Facebook, Instagram, and Linkedin accounts. The primary goal of this role is to increase brand awareness through consistent and engaging posts. Key Responsibilities: - Manage and monitor our company's social media accounts on Facebook, Instagram, and Linkedin. - Create and curate engaging content that drives brand awareness. - Develop and implement a social media strategy to meet the brand awareness goals. - Engage with followers and respond to comments or messages. Skills and Experience: - Proven experience as a social media manager. - Excellent knowledge of Facebook, Instagram, and Linkedin. - Strong understanding of social media analytics. - Creative thinking and ability to generate original content....

...designer to create visually appealing and engaging digital menus for my cafe. The menus will be displayed on 3 x 32" TV screens, so it's crucial that the design is clear, easy to read, and above all, on-brand for my cafe. Key Requirements: - Display menu items along with their respective prices - Adopt a design style that reflects an Asian Hawker theme - Organize the menu into less than 5 categories Ideal Skills and Experience: - Proven experience in graphic design, particularly in menu design - Ability to work with digital displays and understanding of how designs translate onto screen - Creative flair for interpreting an Asian Hawker style into a menu design - Strong organizational skills to structure the menu categories cle...

I am seeking a talented website designer to create an e-commerce website for my business. The most critical aspect of the site is the product catalog, as I want my customers to be able to easily navigate through the different items I offer. Key requirements: - The main focus of the website will be the product catalog, so it needs to be well-structured and easy to browse. - The site should have a clean and professional design that not only showcases the products but also reflects the brand image. - As I have an existing inventory system, I would like the products to be integrated seamlessly into the website. Ideal skills and experience: - Proven experience in designing and developing e-commerce websites, particularly with a strong fo...

I'm looking for a skilled data analyst who can help me with a project that involves identifying patterns in customer behavior data. Key Requirements: - Proficiency in Python for data analysis - Extensive experience working with customer behavior data - Ability to create and present insights using visual charts Tasks Involved: - Importing and cleaning the provided customer behavior data - Applying appropriate data analysis techniques to uncover patterns(classification problem) - Presenting the findings through visually engaging charts The ideal candidate would have a strong background in data analysis and visualization techniques, especially in the context of customer behavior data. Experience in using Python libraries for data manipulation...

I'm having email sending issues with WHM and cPanel due to the HELO_NO_DOMAIN error. My primary goal is to ensure proper email authentication and prevent emails from being marked as spam. I'm also looking for help troubleshooting this issue. Ideal Skills and Experience: - Expertise in WHM and cPanel - In-depth knowledge of email delivery systems - Experience with email authentication protocols - Ability to troubleshoot HELO_NO_DOMAIN error - Familiarity with spam prevention tactics - Previous experience in resolving similar issues