Customer loyalty in crm jobs
I'm looking for an experienced eCommerce specialist based in Mexico to assist with my Shopify, Amazon, and Mercado Libre product positioning, as well as Meta Paid Media and Google Ads. Key Responsibilities: - Manage all tasks related to product positioning and ad performance on Amazon and Mercado Libre - Work on Google Ads and Meta Paid Media campaigns - Ensure optimal product visibility and ad performance - Increase sales, improve visibility, and enhance customer reviews Required Skills and Experience: - Proven experience in eCommerce, particularly on Shopify, Amazon, and Mercado Libre - Strong understanding of Google Ads and Meta Paid Media - Preference to be based in Mexico and know the Mexican market at heart - Experience with Shopify is a plus - Kn...
...individual to join our Sales team as a Freelance Customer Service Specialist. The ideal candidate will play a crucial role in ensuring exceptional customer experiences by leveraging strong communication skills, technological proficiency, and a customer-centric approach. **Responsibilities:** - Provide prompt and professional responses to customer inquiries via various channels, including Discord, and social media apps. - Demonstrate a deep understanding of our products/services to address customer concerns and provide accurate information. - Utilize effective problem-solving skills to resolve customer issues and escalate complex matters when necessary. - Maintain a positive and empathetic attitude while interacting with customers, foster...
...the services I offer as a virtual assistant company. These include administrative tasks, customer support, and social media management and more. - Each service should have its own dedicated section, with a brief description of the service and its benefits. Target Audience: - The primary clientele for my virtual assistant services are other small businesses and entrepreneurs. The website should be tailored to appeal to these particular groups, addressing their unique needs and concerns. Website needs to show professionalism and modern branding with color tailored to brand growth. The ideal developer for this project would have experience in e-commerce website development with a strong background in designing websites for service-based businesses. A solid understa...
As we expand our line of cookie-based products, we require a box design which aligns with our brand - fun yet professional. The box should be r...that our vibrant brand colours, pink, yellow, and blue, immerse into the design giving it an enriching appeal. The design must include our logo, a fitting image of the product, and nutritional information for complete customer clarity. Key Skills and Experience: - Demonstrated experience in packaging design - Proficiency in creating illustrative designs - Background in food product packaging is a plus - Knowledge of appropriate design tools for high-quality output. Your creative grasp and ability to visually convey our product can take us a long way in reaching our customer’s ...
NO TIME WASTERS PLEASE - I have had a lot of issues recently trying to hire someone that says they can do what I ask but cannot. I am looking for help as I am time poor, I am a web developer also. I need a app install that featur...have had a lot of issues recently trying to hire someone that says they can do what I ask but cannot. I am looking for help as I am time poor, I am a web developer also. I need a app install that features - cart slide out - will provide automatic discount when a customer purchases 1 or more of a "certain" product - the app needs to allow this - and it does not automatically discount them if customers ads 2 or more. ONLY if the customers adds 1 product to cart - visually appealing I have a lot more work for some proficient in Shopi...
At , we are developing a Wordpress site to sell sheet music for the flute. We are using WooPayments for payments. At least I think we are. Our first customer is shown here: On another site, we have integrated to receive the money. However, their report shows no transactions from MasterpieceMusic.org. This job requires someone to find out what happened to that payment and to ensure that future sales get credited to out Eway account. At the top of your application, answer the following question: How would you find the cause of this problem? Don't waste your time telling me how good you are; your feedback and reviews from previous clients will tell me that. It's likely that there will be many applications
I'm in need of an AI tool to create and train web chatbots, based on information and/or documents that the customer has entered to feed their chatbot, and they can insert this chatbot into their saas to offer automatic support 24/7 to their customers! The project is similar to this tool: Key Requirements: - Programming Language: JavaScript. It's crucial that the tool supports this language for seamless integration with our existing systems and infrastructure. - Chatbot Functionalities: The tool needs to focus on "Learning and Adaptation." This is critical to ensure our chatbots continuously improve their responses and overall performance based on real-time customer interactions. - Chatbot Customization: I'm looking for an "Adva...
I need a top-tier professional who can wear multiple sales hats. You'll need to handle cold calling, lead generation, and appointment scheduling. Target Market: Your focus will be on companies that specifically require shipping parcels across the world or within the USA. Skill Requirements: - Expertise in CRM systems - Proficiency in email marketing tools - Experience with Sales automation software Your task involves proactively reaching out to potential clients, generating leads and setting up appointments. A successful candidate should be able to navigate the complexities of selling to the specified industries and effectively utilize the various tools provided. This job is ideal for someone with strong sales, communication, and organization skills, ready t...
I need a skilled ERPnext developer who can deliver top-notch technical solutions to improve our system. The project is urgent and needs to be completed ASAP. Key Requirements: - Customization of Sales & CRM, Payroll, Project task management, HR modules: We are looking for someone to tailor these modules to our business needs, ensuring they function optimally. - Seamless integration with erpnext: We need the developer to integrate our system with erpnext seamlessly, without any disruptions in our current workflows. The ideal freelancer for this job would have: - Proficient in ERPnext: Experience working on ERPnext projects and a deep understanding of its functionality. - Integration Skills: Capable of integrating systems smoothly and efficiently. - Urgency: Able t...
...need a fresh, modern, and responsive design that fits my brand image. - **Functionality and Features**: I'd like some new functions and features in my Shopify store to enhance customer experience and engagement. Ideas include: - **Social Media Integration**: I want to integrate my Facebook account with the Shopify store to ease sharing and social proof. - **Email Signup**: Adding an email signup form to collect leads and grow my audience. The ideal candidate should have: - Proven experience in Shopify platform. - A strong portfolio of store redesigns and a good understanding of user experience and e-commerce best practices. - Proficiency in social media integration and email marketing tools. Please provide examples of similar projects you'...
Our call center is looking for a remote Dutch speaker operator for a customer service job . 8 hours/day, Monday - Friday. Central Europe working hours. Inbound and email customer service for an online shop. Bid with your cheap cost per 10 hours. Please write a couple of line of your self or better send a CV. Thank you
I'm in need of an experienced developer who can build a completely custom database website that primarily serves as a customer relationship management (CRM) tool. In addition to the standard CRM functionalities, I'm looking for the following: - Expertise in complex Java and YAML scripting - Ability to create custom database scripts - Proficiency in API integration for seamless data transfer and communication - Prior experience in designing and implementing CRM front-end and back-end relations The most crucial aspect of this project for me is the user interface design and experience. I want a website that not only functions efficiently, but also looks and feels intuitive for users. I'm looking for someone who:...
...Area Analysis: Breakdown of customers within a 10-mile radius. Analysis of nearby neighborhoods and communities. Heatmap visualization showing customer density. Regional Analysis: Breakdown of customers within a 50-mile radius. Analysis of major towns and cities contributing to the customer base. Heatmap visualization showing customer density. Sample Visualizations Heatmap of Customer Distribution: Shows areas with the highest concentration of customers. Bar Chart of Top 10 Cities/Towns: Displays the cities/towns with the most customers. Pie Chart of Customer Age Groups: Illustrates the distribution of customers by age group. Map of National Customer Reach: Highlights the states from which customers visit. I need a comprehensive geo-targeting r...
...Chatbot Developer to create a customer service-oriented chatbot for both web and mobile platforms. Key Requirements: - Cross-Platform Development: The chatbot should seamlessly function on both web and mobile. - Customer Service: The primary focus of the chatbot's role will be to handle customer service inquiries, providing prompt and accurate responses. - Multilingual Support: The chatbot should be capable of understanding and responding in multiple languages. Ideal Candidate: - Proficient in AI Chatbot Development: You should have prior experience in creating and deploying AI chatbots. - Full Stack Development: Knowledge of full stack development is a plus, as it may facilitate the chatbot's integration into the platforms. - Multi...
I'm in need of a keen researcher who can delve into a provided spreadsheet of businesses for analysis. The data is varied and comprehensive, including but not limited to customer demographics, product descriptions, and pricing information. Key Responsibilities: - Thoroughly examine the provided businesses in the spreadsheet - Extract and analyze various attributes, such as customer demographics, product descriptions, and pricing information - Summarize and present the information in a clear, concise manner - Provide suggestions on the potential opportunities or challenges based on the data This project requires an individual who is meticulous, analytical, and has a strong understanding of business operations. The ability to interpret raw data, ide...
...(GHL) membership courses and sales pages with an AI chatbot, I'm looking for a specialist who can achieve the following: - Answer Customer Queries: The AI chatbot should be able to address queries from potential customers about the courses and sales offerings. - Provide Course Recommendations: It should be able to suggest relevant courses based on users' needs and interests. - Collect User Feedback: I'd like the chatbot to gather feedback from users, which can be valuable for improving the offerings. I'm particularly interested in integrating the AI chatbot in a text-based format. Key Skills: - Proficiency in AI Chatbot Development: Extensive experience in developing, implementing, and integrating AI chatbots that can effectivel...
I am in need of a reliable and communicative female remote worker, preferably with experience in customer service, who can manage and handle calls for my business. Ideal Skills & Experience: - Communication skills - Confidence Working Hours: While there are no fixed hours for this role, it would be great if we could establish a flexible but regular schedule for work hours.
I'm looking for a skilled developer to create a custom e-commerce website for my online business. Key Requirements: - Custom E-commerce: The website should be tailored to my brand with a unique design and lay...brand with a unique design and layout. - User-Friendly: The website should be easy to navigate, ensuring a positive user experience. - Secure Authentication: A secure user login and authentication system is a must to protect customer data. Ideal Skills: - Proficiency in E-commerce Development: Experience in creating e-commerce websites, preferably custom-built. - UI/UX Design: A good sense of user interface and user experience design is essential. - Security: Knowledge of secure authentication protocols. Please include examples of your previous r...
...give perspective designers an idea of the project at hand I am looking for the site to replicate the functionality of ; I will be looking for a slightly different look though, along with my own logos. The perspective customer will be able to select from a list of appliances from each product - a fridge or an oven for example type in age of product and be able to receive an instant quote. I am looking for the product to then be purchasable following that quotation following a sign up process and agreement to terms and conditions. Customer will then automatically be sent an email welcoming them to the product and will include policy details. I will need functionality to bill customers monthly using card payment and to include a cancel anytime option. I abs...
I need a versatile virtual assistant to manage both calls a...assistant to manage both calls and emails for my English-speaking customers. On average, I receive between 10-50 calls and emails per day. Key Responsibilities: - Answering incoming calls - Responding to emails in a timely manner - Handling customer inquiries and complaints effectively - Maintaining a high level of professionalism and customer service skills Skills and Experience: - Excellent verbal and written communication skills in English - Previous experience in customer service roles - Ability to multitask and work efficiently under pressure - Proficient in using customer service software - Strong problem-solving skills and a positive attitude Please let me know ...
...displays in Xian, China. The project will specifically focus on Talens, a famous art supply brand. The research aims to provide insights into the following aspects: - Brands Available in Displays: The core of this project is to identify and analyze the presence and positioning of Talens within the retail space. - Competitor Analysis: While the primary focus is on Talens, it will be valuable to understand how other brands like Nike, Adidas, and Apple are being displayed in the retail outlets. - Customer Behavior: I'm particularly interested in how the retail displays are shaping customer behavior and purchase decisions. Ideal candidates should have a background in visual merchandising, market research, or a related field. Spec...
...dashboard for our POS (Point of Sale) system involves several key components and technologies. Here’s a detailed outline of the project requirements and the ideal skills needed to build the solution: Project Overview The goal is to develop a dashboard for an existing POS and inventory management system that consolidates sales and collection reports, provides inventory management, and includes customer data analysis. The dashboard should be accessible via web browsers and mobile devices. Key Features 1. Sales Reports o Daily Sales Report: Display daily sales data with graphical representation. o Monthly Sales Report: Display monthly sales data with graphs. o Annual Sales Report: Display yearly sales data with graphical representation. o Data Source: Multiple MS S...
I am in need of a proficient Salesforce Marketing Cloud expert, specifically experienced in crafting effective email marketing campaigns, customer journey mapping, and data segmentation. My primary objective is to understand the best practices, which can bolster my current strategies and efficiencies in my business operations. Key Responsibilities: - Assisting me in designing email marketing processes from scratch. - Guiding through Salesforce features, concerning email marketing campaigns, journey mapping, and data segmentation. Ideal Skills: - Extensive knowledge and experience in Salesforce Marketing Cloud. - Proven expertise in email marketing processes and strategies. - Strong knowledge of data segmentation and journey mapping. Overa...
As a food and beverage business, ensuring a positive online reputation is crucial for me. I would like to increase the number of reviews on my Google My Business (GMB) profile to boost our ...profile - Ensuring a steady flow of positive reviews to build and maintain a strong online reputation - Monitoring and responding to reviews promptly to engage with customers and manage any negative feedback effectively Ideal candidates for this project should have: - Proven experience in managing and increasing GMB reviews for food and beverage businesses - A deep understanding of online reputation management and customer engagement - Strong communication skills to respond to reviews in a professional and customer-friendly manner - A track record of improving online reput...
I am seeking an experienced SEO consultant with a proven track record in gaining top search results on Google, specifically within the local market. Key responsibilities and features include: * Optimizing my website for Google's algorithm to place it within the top 5 search results * Focused targeting of the local customer base for my escort service * Carefully balanced keyword use, revolving around the terms related to escort service and call girls, to increase visibility among local searches without overstuffing Expertise Needed: * Strong knowledge of Google's ranking algorithms * Experience with local SEO * Prior success in bringing websites to top search rankings * Understanding of the escort service market is a plus but not necessary. Looking forwa...
...marketing strategies to increase sales. - Create engaging sales emails that will entice potential customers. - Regularly analyze the performance of the email campaigns and adjust as necessary. Ideal Skills and Experience: - Extensive experience in email marketing, particularly in the area of sales conversion. - Proven track record of successfully increasing sales through email campaigns. - Strong understanding of potential customer behavior and how to target them effectively. - Excellent copywriting skills for creating compelling sales emails. - Proficiency in email marketing tools and analytics to track campaign performance. --- Product Details -- Point of Sale, Inventory and Customized Mobile Apps ---- These products will be available on subscription base...
...resources availability for this project to fix ongoing issues and make new development I am looking to build a robust dispatching platform and need a team of skilled professionals to facilitate this process. Additionally, I need assistance to resolve customer-reported issues and add some enhancements to the platform. Key Features Required: - Real-time tracking: I need the platform to display real-time tracking information of assigned tasks. - Route optimization: An essential feature would be efficient route optimization for our tasks. - Customer notifications: I need a system that can send automated notifications to our customers. Roles required: - 1 Front-end developer: The ideal candidate should be adept at building user-friendly interfaces. - 1 Back-end developer: ...
I need a competent developer to incorporate bank transfer as a payment method on my existing website. Currently, my site only supports PayPal and I want to add another layer of customer convenience by allowing bank transfers. I need to be able to sell theater tickets, so an interactive sitting map should be available. While I haven’t decided yet on a specific bank or service for processing these transactions, I am open to suggestions. If you have prior experience with multiple processors, that would be a significant advantage. Ideal skills and experience: - Proven background in E-commerce website development - Knowledge of various payment processors - Understanding of safe and secure payment gateways - Ability to integrate new payment methods without disruption of...
I need a WooCommerce expert who can ensure my customers have a seamless shopping experience by cloaking the domain name at checkout. - The customer should not be aware of the domain change during the checkout process. - Although the domain changes at checkout, the order should be placed on the original site - It's essential that the customer can see the order on their account after checkout. The ideal freelancer for this project should have experience in WooCommerce, Stripe, and domain cloaking. Experience in ensuring the order is placed on the correct domain after checkout is also crucial. Please provide examples of similar projects you've worked on.
I sell wallpaper and what takes a lot of time is that the customer can imagine his space with the wallpaper, so I want to create a website where the customer uploads a photo of the space where he wants to put the wallpaper, choose the wallpaper and automatically the system puts the wallpaper on his wall so he can see exactly how it would look like. I want the page to have: home catalog favorites shopping cart check out and a few more pages, I leave a video as an example of what I need
I'm looking for a skilled professional who can help me with managing and improving reviews for my GMB listings. I run a service-based business and aim to boost my online reputation and customer trust. Key Responsibilities: - Increase positive reviews for my GMB listings. - Improve the overall rating of my business. Key Requirements: - Experience in managing and enhancing Google My Business reviews. - Knowledge of strategies to increase positive feedback. - Proven track record in improving overall ratings for service-based businesses.
...business operations and customer experience. Key Features: - **Customer Loyalty Program Integration:** I want this app to seamlessly integrate with our customer loyalty program. This will help us retain existing customers and attract new ones. - **Employee Management:** The app should allow our staff to easily manage transactions, track their sales, and communicate with customers through the app. - **Songs Queue Requests:** It is important that the app allows our staff to manually select songs for playback from a queue of requests. Ideal Skills and Experience: - Proficiency in iOS app development, particularly for iPad - Strong understanding of POS systems and nightclub operations - Experience in integrating customer loyalty...
Please add a "vocaroo" voice recording, in English & Spanish (if you want to be contacted for this position) Tell us about yourself... Please do not apply to this job using AI or automation, you will not be considered. We are seeking a professional, fluent in Spanish and English, with experience in customer support to assist me remotely on an ongoing basis.
I am in need of a virtual dispatcher and customer service agent who can handle inquiries and coordinate logistics for my business. The ideal candidate should be able to work for 20-40 hours per week. Responsibilities: - Handling customer inquiries promptly and efficiently - Coordinating logistics and ensuring smooth operations Skills and Experience: - Excellent communication skills and customer service experience - Strong organizational and problem-solving abilities - Knowledge of logistics and ability to coordinate schedules - Proficiency in using virtual communication tools and platforms This is a great opportunity for someone who enjoys providing excellent customer service and has a knack for coordinating logistics. If you meet the requireme...
I'm looking for a friendly, kind, compassionate, results driven, bubbly, caring customer service agent to represent my sales business. Key Responsibilities: - Handling outbound and inbound phone calls, emails, and social media interactions to engage potential leads and convert them into customers. Core Requirements: - Experience in outbound customer service, ideally within a sales environment preferred but not necessary. - Exceptional communication skills written and verbal, friendly, bubbly personality across phone, email, and social media. - Understanding of sales principles and techniques. The ideal candidate should have a track record of success in similar roles and be able to adapt their communication style to different channels. Experience w...
...trainer, I'm in the process of setting up contracts and liability waivers to protect my company's interests. These documents are primarily aimed at minimizing legal risks, especially in customer interactions. Key Requirements: - Develop legally sound contracts and liability waivers: My primary goal is to ensure that these documents are comprehensive, clear, and legally enforceable. - Tailored for Customers: The primary users of these documents will be my customers. Therefore, it's crucial that the terms and conditions are easily understood by a non-legal audience. - Digital Distribution: The preferred method for distributing these documents is digitally, either via email or on our website. Ideal Freelancer: - Legal Expertise: I'm looking for ...
I'm in need of some assistance in setting up and fully integrating my account. I am also seeking comprehensive training on how to effectively use this platform's features. Key Tasks: - Full account setup - Coordinating integration of with an existing potentially unidentified CRM system - Providing in-depth training on usage of features Essential Skills/Experience: - Proven proficiency with setup and operation - Familiarity with various CRM systems, as we are uncertain of our current CRM - Strong communication skills for effective training delivery I look forward to receiving your proposals and working with a seasoned professional.
Integration of the clients CRM/ERP's so that the bot can answer to the client with human language. with the Intranet. 2 When the CUSTOMER MESSAGES DETECT If it is Customer or not and create a different communication based in the data in the system so answer the questions. After answering the questions, read our intranet If there is no response, I will pass it on to my colleague and pass it on to Human.
I am looking for a skilled professional who can help optimize the quality of customer service my business provides, ultimately enhancing customer satisfaction. Key Aspects: - Focusing on the quality of support: The main area of improvement needed is the quality of support given to our customers. This includes ensuring the responses are helpful, timely, and meet our customers' needs. Skills and Experience: - Strong background in customer service: I need someone with a proven track record in customer service, particularly in improving the quality of support. - Excellent communication skills: As customer service is all about communication, the freelancer should have excellent verbal and written communication skills. - Problem-solv...
I'm looking for an e-commerce website that can sell a single digital product - a software. The key requirements for this project are as foll...successful purchase, I'd like the software to be delivered via email with a secure download link. - **Payment Integration**: The website should have seamless integration with both Credit Card and PayPal payment gateways. Skills: - Proficiency in e-commerce website development - Experience in digital product sales platforms - Payment gateway integration expertise, especially in Credit Card and PayPal - Strong understanding of security considerations for digital product delivery - Ability to design a user-friendly interface for a smooth customer experience. Feel free to reach out if you have further question...
...Strategically place CTAs to drive conversions and engage visitors effectively. 7. Visual Appeal: Use high-quality images, videos, and graphics to make the homepage visually appealing. Features to Include: • Easy access to our latest products/services • Customer testimonials or reviews to build trust • Clear contact information and a simplified contact form. • Links to social media profiles. Additional Requests: • Ensure the design aligns with our brand identity, using our color scheme, fonts, and logo. • Implement any SEO best practices to enhance our visibility in search engines. Please let me know the next steps, including any information you may need from my side and a proposed timeline for the project. I am excited to see how we can impro...
...empowering individuals, businesses, and instructors in various industries to promote good health and save lives. As a top American Heart Association training center, we advocate for healthy communities through high-quality medical training, essential lifesaving equipment, and supporting other training schools around the country. Our mission is rooted in a passion for life, aiming to enhance both individual lives and community well-being through education and action. Role Overview: We are seeking an experienced Executive Assistant to provide part-time (10-15hr) support to our CEO. This role is ideal for a detail-oriented individual with experience managing executive schedules and communications. The Executive Assistant will play a crucial role in maintaining operat...
...candidate should have experience in building professional and user-friendly online stores and integrating various payment options. It is preferable to build the store using existing templates for efficiency and consistency. Project Requirements: Platform: Wix or Squarespace (please specify your expertise). Design: Customizable, responsive design tailored to our brand and product offerings, preferably using existing templates. Features: - Product catalog with categories and filters. - Stock availability & releases. - Secure user registration and login. - Shopping cart and checkout process. - Integration of payment gateways (e.g., Tabby, bank APIs). - SSL certification for secure transactions. - Shipping address collection. - Client database for storing customer info...
I'm seeking an SEO expert who can intensify my book publishing website’s online reach on a national scale. The objective is to generate more leads and conversions, enriching our customer base. The ideal candidate can: - Target SEO initiatives towards a national audience to increase visibility. - Integrate compelling blog articles as part of the SEO strategy. - Exhibit proven experience in driving web traffic, enhancing search engine rankings and fostering lead conversion. A background in SEO for the publishing industry would be a distinct advantage. Proven results in similar projects is a must.
I'm looking for a talented and experienced analyst to help me evaluate a public company in the energy sector. The insights gathered will be essential for strategic decision making. Your primary task will be to conduct a comprehensive analysis of the company's financial performance, market position, sustainability practices, enterprises value, and strategy. Your analysis should provide thorough insights into these areas, helping us understand the company's strengths, weaknesses, opportunities, and threats. Key requirements: - Evaluating Financial Performance: I need a detailed analysis of the company's revenue, profitability, cash flow, and debt levels. Your insights here will be crucial in understanding the company's financial health and stability. ...
As an IT company, we're in need of a competent Italian speaker to provide ongoing account management support for our Italian clients. Key Responsibilities: - Customer Onboarding: You'll be involved in the initial setup and account creation for new customers. This includes ensuring that the account is properly configured and the customer receives necessary information to get started. - Ongoing Support and Follow-up: Your role doesn't end at onboarding. We need you to maintain an open line of communication with clients, ensuring they're satisfied with our services. This includes answering their questions and providing necessary guidance. Ideal candidate: - Native Italian speaker with fluent English - Experience in customer serv...
